Retail Titles Specialist

Titles Specialist

In short, a Titles Specialist is responsible for reviewing vehicle deals and auditing title documentation to ensure compliance with state regulations, internal policies, and dealership standards across multiple locations. This role plays a critical part in supporting accurate title processing, identifying discrepancies of documentation, and maintaining audit readiness while partnering closely with dealership and regional operations teams.

What the Job Entails:

• Reviews completed vehicle deals to ensure all title documentation is accurate, complete, and compliant with state-specific requirements
• Conducts title audits to verify proper documentation, signatures, lien information, and supporting paperwork prior to title submission
• Identifies, researches, and resolves title discrepancies or missing documentation in a timely manner
• Partners with dealership teams and in-state vendors to ensure accurate and timely title transfers
• Maintains secure handling, tracking, and storage of vehicle titles and related documentation
• Performs monthly audits of stored titles and file room records to ensure compliance and accuracy
• Distributes titles to designated dealership locations to support vehicle movement and operational needs
• Serves as a cross-trained resource within dealership title operations and provide support where business needs arise
• Organizes and prioritizes daily workflow in a fast-paced environment with changing deadlines and operational demands
• Communicates effectively with internal teams regarding title status updates, outstanding items, and audit findings

What Kind of Folks Are We Looking for?

• A mind for the details:
• Excellent verbal and written communication skills:
• Agile in a fast-paced environment:
• Plays well with others:
• Timely:

Specifics:

• High School Diploma or GED Required
• 2+ years of automotive titles experience required
• Experience conducting audits or reviewing documentation for accuracy and compliance preferred

So What About the Perks? Perks matter:

• Medical, dental, and vision, oh my! Drive Time Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, Drive Time Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
• Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends.
• Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done.
• World Class Training and Development. You can quickly certify on higher levels and prepare for the next role with our manager training programs.
• Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

Drive Time Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others;
Comparably Awards:
Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. Drive Time is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for Drive Time. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!