Accounts Receivable Admin

Job Responsibilities

An AR Administrative Assistant is responsible for providing administrative support to the Accounts Receivable department by ensuring accurate processing of documentation, payment handling, account maintenance, and workflow management. This role focuses on supporting daily AR operations through records management, mail distribution, payment processing, internal ticket administration, data entry, and customer account updates while maintaining accuracy and compliance with company procedures.

• Scan, organize, and electronically file supporting documentation for applications, account closings, and miscellaneous customer payments, ensuring records are accurately maintained and readily accessible.
• Receive, sort, and distribute incoming mail to the appropriate team members in a timely manner.
• Review, log, and distribute closing statements to the Accounts Receivable team, ensuring timely processing of ownership transfers, accurate account updates, and compliance with established service level requirements
• Review closing packages to identify missing, incomplete, or inaccurate documentation.
• Track outstanding paperwork and maintain records of follow-up activities.
• Contact title agencies, attorneys, and other business partners to obtain missing closing documentation.
• Prepare and forward resident payment checks to Click Pay for processing, ensuring accuracy and compliance with established procedures.
• Deposit resident payments and ensure all checks are submitted promptly to support accurate account maintenance.
• Manage Sharepoint tickets within the various queues, including processing internal transfers, researching requests, and routing tickets to the appropriate teams as needed.

An AR Administrative Assistant is responsible for providing administrative support to the Accounts Receivable department by ensuring accurate processing of documentation, payment handling, account maintenance, and workflow management. This role focuses on supporting daily AR operations through records management, mail distribution, payment processing, internal ticket administration, data entry, and customer account updates while maintaining accuracy and compliance with company procedures.

• Scan, organize, and electronically file supporting documentation for applications, account closings, and miscellaneous customer payments, ensuring records are accurately maintained and readily accessible.
• Receive, sort, and distribute incoming mail to the appropriate team members in a timely manner.
• Review, log, and distribute closing statements to the Accounts Receivable team, ensuring timely processing of ownership transfers, accurate account updates, and compliance with established service level requirements
• Review closing packages to identify missing, incomplete, or inaccurate documentation.
• Track outstanding paperwork and maintain records of follow-up activities.
• Contact title agencies, attorneys, and other business partners to obtain missing closing documentation.
• Prepare and forward resident payment checks to Click Pay for processing, ensuring accuracy and compliance with established procedures.
• Deposit resident payments and ensure all checks are submitted promptly to support accurate account maintenance.
• Manage Sharepoint tickets within the various queues, including processing internal transfers, researching requests, and routing tickets to the appropriate teams as needed.

• High School Degree or equivalent
• Experience in accounts receivable related bookkeeping
• High level of attention to detail
• Possess and demonstrate strong customer service skills and interpersonal skills, including clear written and oral communications while maintaining a professional demeanor
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Ability to work with sensitive and/or confidential information.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs or more following appropriate safety procedures. This…