Sales Operations Analyst

Company Description

CDS is a global leader in Multi‑Vendor Support (MVS) services, helping organizations manage and optimize their IT infrastructure. With a presence in over 45 countries and a client base exceeding 700 customers worldwide, CDS provides hardware maintenance and support across storage, server, network, and data warehouse appliances, extending well beyond standard warranty and manufacturer end‑of‑service‑life (EOSL). Through its innovative Raytrix MVS software platform, and services like data center relocation, secure data destruction, and asset lifecycle management, CDS supports operational efficiency and cost containment.

With certified engineers, strategic partnerships, and dedicated account managers, CDS delivers reliable, scalable, and flexible IT infrastructure solutions to maximize ROI and extend asset lifespan.

About the job

CDS is a global leader in Multi‑Vendor Support (MVS) services, helping organizations manage and optimize their IT infrastructure. With a presence in over 45 countries and a client base exceeding 700 customers worldwide, CDS provides hardware maintenance and support across storage, server, network, and data warehouse appliances, extending well beyond standard warranty and manufacturer end‑of‑service‑life (EOSL). Through its innovative Raytrix MVS software platform, and services like data center relocation, secure data destruction, and asset lifecycle management, CDS supports operational efficiency and cost containment.

With certified engineers, strategic partnerships, and dedicated account managers, CDS delivers reliable, scalable, and flexible IT infrastructure solutions to maximize ROI and extend asset lifespan.

Join our dynamic team as a Sales Operations Analyst and become a vital driver of our sales excellence! In this energized role, you will leverage your expertise in data analysis, business intelligence, and sales management systems to optimize sales processes, enhance reporting accuracy, and empower strategic decision‑making. Your analytical skills and proficiency with visualization tools will help translate complex data into actionable insights, fueling our growth and success.

This position offers an exciting opportunity to work cross‑functionally, influence business strategies, and contribute to a high‑performance sales environment.

• Assist with the sales compensation function, including plan distribution, setting quotas, plan administration, reporting in conjunction with finance
• Maintain weekly, monthly, and quarterly reporting.
• Analyze the effectiveness of pipeline management and conversion.
• Build and maintain dashboards and reports in Power BI to track sales performance, pipeline health, and key revenue metrics.
• Develop and maintain data models that integrate sales, CRM, and financial data from multiple sources.
• Drive CRM adoption and help uphold policies and procedures to ensure data integrity and CRM cleanliness.

• Ability to maintain relationships with various departments throughout the company.
• Analytical, reporting, data manipulation, dashboard creation, and Business Intelligence skills with expertise in CRM tools.
• Proficiency in Power BI, including building and maintaining reports and dashboards.
• Solid data modeling skills, with the ability to structure and relate data from multiple sources.
• Minimum 2 years' experience in sales operations or in a financial role.
• Fluency with Excel.
• A self‑starter who is continually learning and developing.

Join us as a Sales Operations Analyst where your analytical expertise will directly influence our growth trajectory! We’re committed to fostering an innovative environment that values your insights and encourages continuous learning—empowering you…