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Senior CXM: SaaS Adoption & Customer Success Lead

Job in Eatontown, Monmouth County, New Jersey, 07724, USA
Listing for: Aspire Technology Partners, LLC.
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Aspire Technology Partners, LLC is seeking a Senior Customer Experience Manager (CXM) to drive client value, adoption, and retention across the full customer journey. You will act as the voice of the client within Aspire and collaborate with account teams to grow profitable long-term relationships.

The role accelerates SaaS adoption, leads Strategic Business Reviews, and develops Customer Success & Business Outcomes Plans that tie KPIs to client success.

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Position Requirements
10+ Years work experience
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