Billing & Accounts Receivable Coordinator

Job description:

Total Comfort Group has been delivering outstanding installation, preventative maintenance, and repair services for multi-site commercial and retail operations nationwide since 2008. Our commitment to superior customer experience and reliable service makes us a trusted partner for many elite organizations across the country.

The Billing & Accounts Receivable Coordinator is responsible for managing the full billing cycle, generating customer invoices, tracking outstanding payments, and performing collection activities to ensure timely receipt of funds. This role plays a key part in supporting the finance team by maintaining accurate financial records, resolving billing issues, and providing excellent customer service to both internal and external stakeholders.

• Prepare and send accurate customer invoices in a timely manner.
• Review billing information for accuracy, completeness, and proper documentation.
• Process billing adjustments, credits, and refunds as necessary.
• Maintain organized and up‑to‑date billing files and documentation.

• Record incoming payments and correctly apply them to customer accounts.
• Monitor accounts to identify outstanding or overdue balances.
• Reconcile customer accounts and resolve discrepancies.
• Generate aging reports and provide regular updates to management.

• Contact customers regarding past‑due invoices via email, phone, and written communication.
• Escalate delinquent accounts in accordance with company policies.
• Work closely with sales, operations, and finance teams to resolve issues delaying payment.

• 3–5 years of experience in billing, accounts receivable, or a related finance role.
• Proficiency with accounting software.
• Strong knowledge of invoicing, receivables, and collections processes.
• Excellent communication and customer service skills.
• High attention to detail and strong organizational abilities.
• Ability to multitask, support team needs, and meet deadlines.

• Experience in a fast‑paced business environment.
• Strong spreadsheet skills (Excel, Google Sheets).
• Understanding of credit and collections best practices.

• Full‑time, on‑site position.
• Located in Eatontown, NJ.
• Frequent collaboration with finance, sales, account management, and operations teams.