Patient Coordinator – Phillips

Overview

We are looking for a team player who is hard working and detail orientated, with an excellent attendance record to join our team as a patient coordinator. This team member will be able to provide excellent customer service and handle all office related tasks. The patient coordinator should be well‑organized with great attention to detail and should be able to follow instructions and respect dental office regulations.

Enjoy a 4-day work week with our Monday – Thursday, 7:30 – 4:30 schedule!

• Greet and check-in patients
• Verify all paperwork/documentation is completed and collected and updated when needed
• Answer phone with a warm greeting and smile
• Manage patient confirmations
• Insurance verifications (fax back, phone, online)
• Manage incoming office e-mail
• Responsible for filling cancelled appointments and keeping the schedule full
• Monthly Recare/Reminders/Postcards
• Check patients out and collect co-payments
• Accurately process all patient payments into software
• Prepare and mail statements
• Review and complete unattached procedures and prepare claims to send to insurance
• Pick up office mail and distributes accordingly
• Ensure waiting rooms are organized and tidy including beverage center
• Closing procedures for day/month and submitting appropriate reports to appropriate personnel
• Daily Bank Deposits
• Provide administrative support when needed