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Senior CX Strategist - Live Onboarding & Service Design

Job in Eau Claire, Eau Claire County, Wisconsin, 54701, USA
Listing for: Intuit
Full Time position
Listed on 2026-08-22
Job specializations:
  • Business
    Marketing Strategy
Salary/Wage Range or Industry Benchmark: 168000 - 227000 USD Yearly USD 168000.00 227000.00 YEAR
Job Description & How to Apply Below

Intuit is seeking a Customer Experience Strategist to shape the Quick Books Live Expert Assisted onboarding experience. You will define the end-to-end strategy, partner across Product, Marketing, Sales, and Service Delivery, and translate insights into scalable experiences that drive value for Quick Books customers.

You will leverage surveys, interviews, and engagement metrics to identify gaps and opportunities, ensuring efficient operations and measurable business impact in a fast-paced,

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Position Requirements
10+ Years work experience
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