Consumer Administrator

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Date: Sep 10, 2026

Location: Kingston, JM, WI

Company: Digicel

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day.

Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

We are seeking a highly organized and detailed oriented
Consumer Administrator who will provide financial, procurement, administrative, and operational support to the Consumer Business.

About this Role

Under the leadership of the General Manager
- Consumer Mobile and Digicel+. The incumbent will have a direct focus on enabling sales execution, protecting revenue opportunities, improving sales productivity, and driving cost efficiency.

Role Scope

Financial Administration and Cost Management

• Co-manage weekly Spend Control Tower submissions to ensureaccurateexpenditure reporting, budget visibility, and effective cost control.
• Monitor achievement against sales targets andidentifyperformance gaps.
• Prepare and manage purchase orders, invoices, vendor payments, and procurement activities to ensure thetimelyavailability of goods and services that enable Consumer sales execution and directly support revenue generation
• Review and negotiate vendor quotations, pricing, and commercial terms tooptimizecosts, maximize value, and ensuretimelydelivery of quality resources that support sales and revenue generation.
• Monitor procurement and vendor activities to minimize delays that could disrupt sales execution or result in missed revenue opportunities.
• Monitor departmental expenditures andmaintainaccuraterecords to support financial reporting and budget tracking.
• Maintain and update departmental trackers, contracts, business documents, and administrative records.
• Coordinate business travel,accommodation, transportation, and related expense requests for General Manager & sales team members travelling to execute field sales activities.
• Support the planning and execution of sales initiatives, promotional activities, meetings, and events.
• Coordinate departmental supplies and operational requirements to ensure uninterrupted sales activities.
• Facilitate thetimelydistribution of phones, SIM cards, promotional materials, and other sales-related resources.
• Schedule departmental meetings and coordinate meeting logistics.
• Accurately record, prepare, and distribute meeting minutes.

Retail & Dealer Channel Support

• Coordinate the execution of commercial initiatives that drive subscriber growth, broadband uptake, handset sales, and digital product adoption.
• Escalate risks that could delay or negativelyimpactrevenue delivery.
• Act as the operational liaison between Consumer leadership and dealer partners.
• Ensure dealers receivetimelyupdates on promotions, initiatives, and execution requirements.

Qualifications & Experience

• Associate Degreein Business Administration, Management, Marketing, Finance, orrelatedfield preferred.
• 2–4yearsexperience in administration, sales support, operations, retail, telecommunications, or a related commercial environment.
• Strong organizational and coordination skills.
• Good understanding of sales operations and commercial processes.
• Strongproficiencyin Microsoft Office, particularly Excel and PowerPoint.
• Strong communication, stakeholder…