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Energy Customer Care Specialist — Emergency On-Call

Job in Eau Claire, Eau Claire County, Wisconsin, 54701, USA
Listing for: Xcel Energy Services Inc
Per diem position
Listed on 2026-08-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR
Job Description & How to Apply Below

Xcel Energy Services Inc. seeks a Customer Contact Center Representative to respond to a wide range of issues via multiple channels, ensuring customer satisfaction. The role emphasizes energy-related knowledge, complex problem-solving, and providing accurate information to customers.

Responsibilities include handling electric and gas emergencies, participating in on-call rotations, and delivering professional, empathetic service across channels. Onsite location near Eau Claire, WI.

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