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Residential Credit & Collections Specialist
Job in
Eau Claire, Eau Claire County, Wisconsin, 54701, USA
Listed on 2026-08-22
Listing for:
Xcel Energy
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Xcel Energy is seeking a Residential Credit and Collections Representative to handle customer inquiries, negotiate payments, and set up repayment schedules across electric and gas services. You will use multiple channels, resolve issues, and educate customers on options while supporting on-call rotations during emergencies.
Strong customer service, problem-solving, and ability to work under pressure are essential. Spanish language skills are a plus.
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