Quality Engineer III - Liquid Cooling Server Racks - 1st shift

Location

Florence, KY (On‑site role with limited travel)

We are seeking a Quality Engineer to lead quality assurance activities for new and existing liquid‑cooled server and rack assembly operations. In this hands‑on, impact‑driven role, you will develop quality controls, lead investigations, validate liquid‑handling processes, and ensure stable, repeatable production aligned with customer and industry expectations. You will own product and process quality for critical liquid‑cooling assemblies, collaborate cross‑functionally to prevent defects, and drive systemic improvements in reliability, manufacturability, and yield.

• Customer Requirements Review:
  Review customer requirements at the initial NPI phases and ensure compliance with all requirements, including BOM review, specifications (cosmetic, technical, etc.), and incoming quality criteria.
• QMS Leadership:
  Maintain and improve ISO
  9001:2015 processes, work instructions, and records for the cloud product line; support internal audits and readiness for external/customer audits.
• NPI → Ramp:
  Lead quality readiness for NPI builds, establishing inspection plans, CTQs, PFMEA updates, and MSA/GR&R studies; verify quality targets through initial ramp, ensuring defect modes are identified early and addressed permanently.
• Liquid Cooling:
  Define and enforce incoming quality criteria for liquid‑cooling assemblies, including pressure‑test and leak‑test acceptance limits; develop and maintain leak‑prevention quality protocols.
• Execute and verify leak‑prevention protocols, coolant‑handling processes, and pressure‑test methods to ensure compliant production and stable cooling‑loop performance.
• Audit and verify cooling and fluid‑handling processes to meet quality, efficiency, safety, and sustainability targets while preventing contamination and reducing variation.
• Support the quality lifecycle of process and test equipment, including qualification, commissioning, calibration, performance verification, troubleshooting issues, and upgrade validation.
• In‑Line Quality & Yield:
  Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake‑proofing (poka‑yoke); drive structured containment when signals drift.
• Supplier Quality:
  Define incoming inspection criteria based on Jabil and customer requirements from the NPI standpoint; support supplier quality with CTQ identification, material storage process, and supplier qualifications; evaluate supplier performance and collaborate with SQE to issue and verify SCAR effectiveness.
• Customer:
  Lead 8D/A3 investigations on returns/complaints; implement CAPA and close the loop with clear, data‑driven communication to customer quality teams.
• Prepare data‑driven quality reports, including trend analyses, issue summaries, and CAPA effectiveness.
• Data‑Driven Analysis & Failure Investigation:
  Analyze yield, DPPM, leakage events, and thermal/flow data to proactively identify emerging issues; drive structured root‑cause investigations using 8D, A3, 5
  
  Why, Ishikawa, and advanced quality tools.
• Digital Quality:
  Automate data flow from MES/ERP; build live dashboards and alerts; use control‑chart behavior to recommend corrective actions.
• Docs & Training:
  Publish procedures and one‑point lessons; train operators and technicians on critical quality features, audit discipline, and error‑proofing.
• Cross‑Function
  
  Collaboration:
  
  Partner closely with Industrial Engineering, Test Engineering, Process Engineering, and Maintenance to align quality and process objectives; influence decisions using strong data interpretation and technical rationale.
• Expect frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality; travel up to 15–20% as needed.

Understand that success is measured by FPY/yield increase and DPPM decrease quarter‑over‑quarter, zero major audit findings, CTQs green at launch, verified CAPA effectiveness with decreased recurrence rate, COPQ trending downward, and faster CCAR closure times.

• Bachelor’s in Mechanical, Industrial, Manufacturing, Electrical Engineering, or related field (or equivalent combination of…