Quality Engineer IV- Liquid Cooling Server Racks - 1st shift

Company Overview

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Florence, KY (On‑site role with limited travel)

We are seeking an experienced Quality Engineer IV to serve as the senior quality leader supporting advanced manufacturing of liquid‑cooled servers and racks. This senior individual‑contributor role applies advanced technical judgment to drive quality strategy across NPI through sustaining, leading systemic improvements in manufacturing processes, and influencing engineering, supplier, and customer decisions across the full value stream.

• Lead problem‑solving activities, establish robust quality controls, drive continuous improvement, and partner with external and internal cross‑functional teams (Process Engineering, Test Engineering, Manufacturing) to ensure high levels of quality, safety, and performance for liquid‑cooled assemblies and full rack systems.
• Customer Requirements Review:
  Own customer requirement traceability and risk mitigation across the full product lifecycle, ensuring compliance with all requirements including BOM review, specifications, and incoming quality criteria.
• QMS Leadership:
  Maintain and improve ISO
  9001:2015 processes, work instructions, and records for the cloud product line; support internal audits and readiness for external/customer audits.
• Liquid Cooling:
  Define and enforce incoming quality criteria for liquid‑cooling assemblies, including pressure‑test and leak‑test acceptance limits; develop and maintain leak‑prevention protocols; validate coolant fill, purge, and filtration processes; audit and verify cooling and fluid‑handling processes to meet quality, efficiency, safety, and sustainability targets.
• CTQ & Risk Analysis:
  Lead Critical‑to‑Quality (CTQ) analysis and collaborate on PFMEA and control plan activities for all liquid‑cooling and fluid‑handling stages to proactively identify failure modes and implement robust quality controls.
• Equipment Lifecycle Management:
  Oversee the quality lifecycle of process and test equipment, including qualification, commissioning, calibration, performance verification, troubleshooting, and upgrade validation.
• NPI → Ramp:
  Own quality function throughout the product life cycle for liquid cooling assemblies, from kick‑off to ramp and sustaining; identify CTQs, create control plans, PFMEA, execute MSA/GR&R, verify process capability (Cp/Cpk), perform FAI activities, and support lessons‑learned reviews for current and future launches.
• In‑Line Quality & Yield:
  Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake‑proofing (poka‑yoke); drive structured containment when signals drift.
• Supplier Quality:
  Define incoming inspection criteria based on Jabil and customer requirements; support supplier quality with CTQ identification, material storage process, and supplier qualifications as needed.
• Customer 8D/A3 Investigations:
  Lead investigations on returns/complaints; implement CAPA and close the loop with clear, data‑driven communication to customer quality teams; identify gaps and drive closure actions in collaboration with cross‑functional teams and customers.
• Digital Quality:
  Automate data flow from MES/ERP; build live dashboards/alerts; use control‑chart behavior to recommend corrective actions.
• Documentation & Training:
  Publish procedures and one‑point lessons; train operators/technicians on critical quality features, audit discipline, and error‑proofing; translate customer and regulatory requirements into internal work instructions and visual aids.
• Cross‑Functional Leadership:
  Partner with safety, test, industrial and process engineering, maintenance to identify quality risks,…