Client Relationship Consultant ; Banker - Eau Claire Main, WI

Client Relationship Consultant

• Build and nurture client relationships through in‑person, appointment, and virtual channels.
• Conduct client needs assessments and recommend deposit and loan products tailored to individual goals.
• Open and complete service requests for new consumer and business accounts, including credit applications.
• Provide greeting, basic transaction processing, and consistent optimal client experience.
• Proactively reach out and follow up with clients to learn about financial needs and channel preferences.
• Educate clients on emerging and self‑service digital products to meet their financial objectives.
• Collaborate with branch team members and partners to best serve clients and maintain operating accuracy.

• High school diploma or equivalent.
• Minimum three to four years of job‑related, retail banking experience, or comparable experience and training.

• National Mortgage Licensing System (NMLS) registration required under the S.A.F.E. Act of 2008 and Regulation Z.
• Must undergo required registration process, including a criminal background and credit check.

• Proven ability to build and foster client relationships through proactive outreach and follow up.
• Strong client engagement and communication skills.
• In-depth knowledge of bank policies, procedures, and support systems.
• Excellent customer service and interpersonal skills.
• Experience using and demonstrating digital products and self‑service technologies.
• Able to explore and identify client needs while leveraging a digital‑first mindset.
• Basic proficiency in making appropriate recommendations that meet client needs both reactively and proactively.
• Prior experience in the financial services industry preferred.

• Health, dental, and vision coverage.
• Basic term and optional term life insurance.
• Short‑term and long‑term disability insurance.
• Pregnancy and parental leave.
• 401(k) and employer‑funded retirement plan.
• Paid vacation from two to five weeks (depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave – accrual of one hour per 30 hours worked, up to 80 hours per calendar year.

Pay Range: $20.00 - $23.00 per hour.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.