Trust Officer

Description

Directs and coordinates activities relating to creating and administering trust accounts in accordance with terms creating trust, investment agency, wills, estate, and retirement accounts. Manages accounts for which the financial institution acts as the trustee, investment manager, guardian, agent, and as personal representative. Understands and completes job responsibilities in accordance with federal and state compliance regulations.

Directs and coordinates activities relating to creating and administering trust accounts in accordance with terms creating trust, investment agency, wills, estate, and retirement accounts. Manages accounts for which the financial institution acts as the trustee, investment manager, guardian, agent, and as personal representative. Understands and completes job responsibilities in accordance with federal and state compliance regulations.

• Meets with and prepares written communication to owners/beneficiaries to review client accounts
• Reviews account transactions, directs disbursements, allocates income, prepares monthly account reviews
• Sets and monitors investment allocations/investment objectives
• Provides communication and validation of investment goals/objectives with clients, provide investment performance
• Oversees preparation of annual distribution reports for Trust IRA clients
• Call on current and prospect clients to help grow Department AUM and accounts.

• Nurture, maintain and enhance current relationships with CPAs and Attorneys in the local surroundings for current Clients and possible future business.
• Reviews fiduciary tax returns, individual tax returns and client information
• Works closely with SEI staff for support/training of Trust System Software and provides training to Trust staff

• Oversees Trust Administration Committee (TAC) and Trust Committee of the Board (TCB) meeting preparation
• Serves on bank committees as needed and community organizations
• Participates in internal and external training and development opportunities as required

Work Relationships and Scope:
Reports to VP Trust Manager. Works regularly with clients and co-workers. Regular contact with suppliers/vendors and trade/professional affiliations. Works regularly with highly confidential business and client information. Participates in Bank committees and community events.

Quality, accuracy, reliability, thoroughness and timeliness of work performed and services provided to clients and co-workers; versed on trust products and services; customer satisfaction with services provided; keeps Bank and client information confidential; demonstrates friendly and helpful approach and attitude toward internal and external clients. Effectively communicates and develops good working relationships with all co-workers and clients; professional workplace appearance and conduct;

honesty and integrity in all client and co-worker communications; reliability in reporting to work regularly and on time; understands Bank policies and procedures and applicable state and federal regulations. Stays current in field and utilizes that information where practical; participates in training and appropriate professional development. Demonstrates professionalism, commitment to the job, and loyalty to the Bank.

Four-year college degree in accounting, finance, business or equivalent desired. Three years trust administration experience or equivalent required. Must possess courteous and professional customer service attitude; excellent verbal and written communication skills…