Internship - IT Support Year-Round

DEPARTMENT: IT SUPPORT

LOCATION:

GENERAL OFFICE, EAU CLAIRE, WI

REPORTS TO:

TEAM LEAD, SENIOR MANAGER

TRAVEL REQUIRED? NONE

PAY RANGE: $17.25/HOUR

Why Work for Menards?

* Profit Sharing & 401K

* Profit Sharing & Team Member Discount

* Highly collaborative work environment

* Monday - Friday work week

POSITION SUMMARY:

The IT Support Intern is responsible for providing equipment repair assistance to the Menards's stores; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great infrastructure technology experience.

The position requires 15-20 hours per week between 8:00 a.m.

- 5:00 p.m. Monday-Friday.

The schedule is flexible and we work with your school schedule!

PRIMARY RESPONSIBILITIES:

* Repair and configure hardware and peripheral components such as printers, monitors, keyboards, battery backups

* Repair and perform maintenance on company owned computers and peripherals

* Perform generic and basic tests on connectivity and application launches

* Repair and troubleshoot tablets of various models and sizes

* Recommend or perform remedial actions to correct problems and documents issues

* Enter commands and observe system functions to verify correct system operation

* Use an electronic system to document work in progress, completed work and other necessary tracking information; submit information on a timely basis to department management

* Follow established company policies regarding safekeeping and security of equipment under repair

POSITION REQUIREMENTS:

* Pursuing Associate or Bachelor Degree in Information Technology, Networking, Communications Technology, or equivalent field (Candidates must be enrolled in a College/University)

* Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills

* Excellent analytical skills for problem determination and resolution Ability to remain calm and courteous in demanding situations

* Ability to manage multiple priorities Ability to work independently, as well as with a group

* Must work within normal office hours at the Corporate Office in Eau Claire, WI (remote work is not offered)

* Candidates must be eligible to work in the United States, presently and in the future, without sponsorship