Technical Support Escalation Lead
Job in
Eau Claire, Eau Claire County, Wisconsin, 54701, USA
Listed on 2026-07-02
Listing for:
Krones
Full Time
position Listed on 2026-07-02
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Krones is seeking a DSC Technical Support Supervisor in Wisconsin. You'll coordinate technical support during high-impact service events and manage escalations effectively. This role is crucial for aligning cross-functional teams and ensuring a prompt response to operational issues.
The ideal candidate has extensive experience in technical support and customer-facing roles, with a strong ability to handle complex situations and maintain clear communication with stakeholders.
A hybrid working model is offered with a focus on flexible scheduling and participation in a weekend on-call rotation.
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