Salesforce Administrator

• Employee Type Exempt FT
• Required Degree 2 Year Degree
• Manage Others No

Contact information

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Whether it is our cutting‑edge technology solutions, collaborative team environment, or commitment to our communities at WIN Technology, Connections Matter.

What connections matter to you? Here at WIN Technology, we connect the Midwest to the globe, communities to life‑enhancing services, and our employees and clients to the things that matter to them most. As the only Midwest IT Services provider backed by a wholly owned fiber network, we are growing fast and continuously invest in innovative new offerings and improved services that will help our clients stay ahead of the curve.

Every day is filled with opportunities to create solutions and provide meaningful business value for our clients across multiple industries including healthcare, finance, manufacturing, and more.

Our culture is fueled by twenty‑nine “WIN Ways” that connect us to each other with a set of values and practices that we live each day. We enjoy challenges, solving problems, working hard, and having fun. Because we want everyone to feel connected to our culture and have the opportunity to work remotely, we offer a well‑balanced hybrid approach to togetherness.

We encourage our employees to pursue personal and career growth through development programs including leadership training, educational reimbursement, and certifications. While we are highly team oriented, we also recognize and celebrate individual contributions. We embrace a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow. By connecting to our communities through volunteering and outreach, we proudly contribute to a wide variety of organizations including Special Olympics, Girls Who Code, United Way, and Feed My People.

All employees receive 16 hours of volunteer time off each year, allowing them to give back to the organizations and causes that matter to them most.

WIN Technology – Connections Matter.

WIN Technology is seeking a Salesforce Administrator to support the administration, enhancement, and ongoing optimization of our Salesforce ecosystem, including Sales Cloud, Service Cloud, Conga, and Form Assembly.

This role is ideal for a Salesforce Administrator with a solid technical foundation and growing business acumen, capable of contributing to both day‑to‑day platform management and ongoing enhancements. The Salesforce Administrator will collaborate closely with senior team members, business analysts, stakeholders, and technology teams to translate user needs into effective solutions, support system improvements, and deliver measurable business value through Salesforce.

The ideal candidate brings hands‑on experience in Salesforce administration, a user‑focused mindset, and the ability to work independently on core responsibilities while continuing to expand their expertise and take on more complex initiatives.

• Administer and support the Salesforce platform, including user setup, roes, profiles, and data management
• Configure and maintain objects, fields, record types, page layouts, validation rules, and flow‑based automation
• Contribute to solution design by aligning business requirements with Salesforce capabilities, with guidance on more complex initiatives
• Troubleshoot system issues and implement enhancements to improve usability and performance

• Partner with stakeholders to gather, clarify, and document business requirements
• Translate requirements into user stories, acceptance criteria, and functional documentation
• Contribute to designing intuitive, user‑friendly solutions that improve workflows and user experience
• Collaborate with business analysts and senior team members to refine and prioritize requirements

• Participate in Agile ceremonies, including sprint planning, backlog grooming, and daily standups
• Execute assigned work within sprints, ensuring quality and timely delivery
• Provide input on effort estimation and task prioritization
• Support alignment between business needs and technical solutions