Salesforce Administrator I

• Employee Type Exempt FT
• Required Degree 4 Year Degree
• Manage Others No

• Phone

Whether it is our cutting-edge technology solutions, collaborative team environment, or commitment to our communities at WIN Technology, Connections Matter.

What connections matter to you? Here at WIN Technology, we connect the Midwest to the globe, communities to life-enhancing services, and our employees and clients to the things that matter to them most. As the only Midwest IT Services provider backed by a wholly owned fiber network, we are growing fast and continuously invest in innovative new offerings and improved services that will help our clients stay ahead of the curve.

Every day is filled with opportunities to create solutions and provide meaningful business value for our clients across multiple industries including healthcare, finance, manufacturing, and more.

Our culture is fueled by twenty-nine “WIN Ways” that connect us to each other with a set of values and practices that we live each day. We enjoy challenges, solving problems, working hard, and having fun. Because we want everyone to feel connected to our culture and have the opportunity to work remotely, we offer a well-balanced hybrid approach to togetherness.

We encourage our employees to pursue personal and career growth through development programs including leadership training, educational reimbursement, and certifications. While we are highly team oriented, we also recognize and celebrate individual contributions. We embrace a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow. By connecting to our communities through volunteering and outreach, we proudly contribute to a wide variety of organizations including Special Olympics, Girls Who Code, United Way, and Feed My People.

All employees receive 16 hours of volunteer time off each year, allowing them to give back to the organizations and causes that matter to them most.

WIN Technology – Connections Matter.

Position Summary :

This is an onsite position based in Eau Claire, Wisconsin. Candidates must be able to work onsite during normal business hours.

This entry-level role is ideal for someone beginning their Salesforce career who has a strong technical aptitude, enjoys solving problems, and is passionate about learning how technology supports business operations. The Salesforce Administrator I will work closely with experienced team members, business analysts, stakeholders, and technology teams to support users, maintain the Salesforce platform, and contribute to ongoing improvements.

The ideal candidate is eager to learn, communicates effectively, enjoys working with both technology and people, and is excited to grow into a well-rounded Salesforce and Business Systems professional.

• Assist with the administration and support of the Salesforce platform, including user setup, profiles, permission sets, roles, and data management
• Configure and maintain objects, fields, record types, page layouts, validation rules, and Flow automation under the guidance of senior team members
• Troubleshoot user issues, resolve routine support requests, and elevate complex issues as needed
• Assist with testing, documenting, and implementing Salesforce enhancements and new functionality

• Partner with business users and team members to gather and document business requirements
• Assist in translating business needs into Salesforce solutions
• Participate in process improvement initiatives that simplify workflows and improve the user experience
• Support user acceptance testing and validation of new features
• Agile Delivery & Continuous Improvement
• Participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, and retrospectives
• Complete assigned work within sprint timelines while maintaining quality
• Continuously develop Salesforce knowledge through Trailhead, certifications, and hands‑on experience
• Recommend ideas for process improvements and automation opportunities

• Assist with data imports, exports, validation, and cleanup activities
• Support data governance…