Program Supervisor - Residential Treatment - Substance Use Disorder

Lutheran Social Services (LSS) is a private, non‑profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission‑driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Are you looking for an opportunity to help men and women overcome addiction and transform their life? Do you want to use your talents in service of others that are seeking sobriety and a second chance? Then we want you to join Lutheran Social Services of Wisconsin & Upper Michigan as a Program Supervisor - Residential Treatment - Substance Use Disorder at Fahrman Center!

Fahrman Center is a 42‑bed adult residential treatment facility that provides inpatient addictions services for men and women as well as restorative justice services for clients who are involved with various correctional entities. This is a Co‑Supervisor opportunity. This role would share the day‑to‑day responsibilities of the program to include program operations, direct supervision of staff, ensuring best practices and licensing/contractual requirements are met.

With the number of clients and colleagues in the program, two supervisors oversee the program to ensure that both clients and colleagues have access to the support that they need. The hours are generally 8am‑4pm, however, may require flexibility to support the needs of the program.

This list of duties and responsibilities is not all‑inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

• Serves as a representative of the agency to internal and external customers regarding the work of programs and services.
• Works as a collaborative team member to support the Continuum of Care model.
• Participates in the compilation of an annual budget.
• Oversees budget expenditures and makes necessary adjustments as needed to meet the financial goals of the program.
• Ensures quality programming and service delivery through the use of best practice standards and contract/licensing requirements.
• Identifies staff training needs to meet best practice standards and licensing/contract requirements.
• Ensures staff is trained to meet identified standards.
• Establishes priorities and directs the work of program staff to include delegating and overseeing work assignments. Conducts performance evaluations of staff.
• Conduct case record reviews and case consultation as necessary.
• May provide direct care and/or carry a case load.
• Performs duties as outlined in the attached Business Unit specific addendum (if applicable).
• Performs other duties as required.

• Selects, trains, assigns, coaches and evaluates staff members.
• Supports day‑to‑day functioning of the program staff to ensure timely implementation and quality of the agency goals and strategies.
• Ensures communication and implementation of agency‑wide policies and procedures to program staff.
• Schedules and facilitates staff meetings on an ongoing basis.
• Partners with program manager to respectfully address and resolve human capital issues including promotion, coaching and other performance matters.
• Ensures effective use of human capital to meet best practice standards as well as ensure individual and staff safety.
• Acts as a role model for employees to exemplify how to be an LSS Employee of Choice.
• Understands and communicates LSS mission, vision, values and best practice to staff.

• Public…