Case Manager Ssvf

Job Requirements

Help Veterans Move from Crisis to Stability. Join the Center for Veterans Issues, Inc. (CVI) and make a direct difference in the lives of Veterans and their families. As a Case Manager, you will help Veterans experiencing homelessness or housing instability quickly access safe housing, critical resources, financial guidance, and long-term support. This role is ideal for a compassionate, organized, and mission‑driven professional who believes every Veteran deserves dignity, stability, and a clear path forward.

• Provide comprehensive case management and supportive services to Veterans and their families.
• Assess participant needs and develop individualized Housing Identification, Stability, and Coordinated Care Plans.
• Help Veterans understand housing options, rental assistance, lease expectations, tenant rights, financial management, and available support services.
• Connect participants with VA programs, shelters, GPD, safe havens, County Veteran Service Officers, employment resources, healthcare, childcare, legal services, transportation, and other community supports.
• Provide financial counseling and assist participants in creating and following personal budgets.
• Request temporary financial assistance when appropriate and approved.
• Develop discharge plans that support continued housing stability and connection to resources.
• Maintain accurate, timely, and confidential case files, assessments, progress notes, and HMIS entries.
• Work collaboratively with community partners, landlords, service providers, and internal teams to remove barriers and support lasting stability.

• Housing and Coordinated Care Plans are completed and updated within 30 days of intake.
• Case files and HMIS documentation are complete, accurate, and audit‑ready.
• Participants are connected to needed resources within 30 days of intake.
• Veterans make measurable progress toward housing stability goals.
• Participants receive meaningful budgeting and financial guidance.
• Client records are updated within 48 hours of service delivery.
• Compliance standards are consistently met with zero unresolved audit findings.

• Bachelor’s degree in social services required;
  Associate’s degree with 45 years of relevant experience may be considered.
• Minimum of two years of experience in case management, life skills support, assessment, or counseling services.
• Experience working with Veterans.
• Strongly
  
  Preferred Experience:
  
  Serving Individuals Experiencing homelessness, substance use disorders, co‑occurring disorders, trauma, or complex barriers.
• Valid Wisconsin driver’s license in good standing and current auto insurance.
• Strong communication, documentation, organization, and relationship‑building skills.
• Professionalism when working with participants, partners, landlords, funders, and community stakeholders.
• Knowledge of Veteran services, recovery resources, and housing.

We are an EEOC/AA/ADA employer.