Operations Supervisor, Inbound

Job Title: Inbound Operations Manager

Location: Florence, NJ (Onsite, 1st shift M-F 6am)

• Oversee receiving, returns, putaway, and replenishment operations across multiple shifts.
• Manage inbound scheduling and communication with clients to ensure timely and accurate processing.
• Lead and develop a team of managers, supervisors, and associates—approximately 100+ team members.
• Ensure staff are trained on warehouse management systems (WMS) and standard operating procedures (SOPs).
• Drive inventory accuracy through cycle counts, physical inventories, and shrink reduction strategies.
• Align labor planning with client forecasts and operational capacity, optimizing performance and cost.
• Monitor and improve key performance indicators (KPIs), including units per hour (UPH) and service levels.
• Maintain organized forward pick and reserve locations for over 100,000 SKUs.
• Communicate capacity constraints and operational needs to support company growth and efficiency.
• Foster a safe, collaborative, and high-performing team environment through mentorship and consistent communication.

• A leader with the ability to influence.
• A high-level communicator both orally and written.
• Able to multi-task and adapt to a changing environment.
• Problem solver.
• Team oriented with strong interpersonal skills.
• 3+ years warehouse operations experience within replenishment, receiving, outbound, inventory, special projects & returns.
• 1+ year of supervisory or lead experience in motivating, training, and leading team into performing at extraordinary levels.
• Systems experience with WMS, OMS, Excel, and other Office applications.
• High School diploma or GED.
• (Preferred) Successful utilization of data to support decisions and drive success in responsible areas.
• (Preferred) Prior 3PL operations experience.

• Able to work 2nd shift:
  Monday-Friday 3:30pm-12pm.
• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
• Able to lift and carry up to 25-30 lbs. on occasion.
• Able to maintain attention and concentration for extended periods of time.
• Able to work overtime including extended schedules during peak seasons.

Currently,  does not intend to hire candidates who will need, now or in the future,  sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.