Brand Host

Overview

Brand Home Hosts are the frontline staff at Bacardi Brand Homes, greeting guests and delivering exceptional customer service across tours, bars, cafés, and events.

• Deliver tours and welcome guests into reception.
• Serve cocktails and run bar operations, including preparation and serving of cocktails, gin shop service, and replenishment of bar stock.
• Host Gin Cocktail Masterclasses and Premium Experiences, supporting new experiences as they launch.
• Prepare and serve food and drinks in the café, including bar turnaround for masterclasses.
• Assist with e‑commerce packing, set‑up and tear‑down for events.
• Operate till and perform cash handling duties.
• Maintain highest standards of cleanliness, health, safety, social responsibility, and licensing compliance.
• Adapt quickly between tasks and areas to meet business needs.

• Strong customer‑service orientation and calm under pressure.
• Experience in a busy, physically demanding hospitality role preferred but not essential.
• Ability to develop and share product knowledge of gin.
• Fluency in English with excellent interpersonal skills.
• Team‑player, time‑management, attention to detail, and proactive self‑motivation.

Disclaimer:
Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity.

U.S. applicants have rights under Federal Employment Laws.

• Competitive pay package with pay‑for‑performance incentive programs.
• Paid time off, holiday, volunteer days, and additional paid days.
• Retirement and pension plan.
• Health, medical, critical illness, and life insurance.
• Employee assistance programs.
• Inclusive leave policies and workplace benefits subject to location and role.
• Annual incentive plan linked to individual and company performance.