Business Process Integration Manager Field Execution; m​/f​/d

Overview

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Location:
Ebikon, Lucerne, Switzerland The role can be based in either Ebikon (Lucerne, Switzerland) or Berlin (Germany).

Job : 85953

Join Schindler and help us elevate our world:
Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with pride reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.

Schindler is one of the world s leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernize the mobility systems that keep the world s urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.

Join us as a

Are you ready to shape the future of Field Quality & Excellence at a global scale?

As our Business Process Integration Manager (BPiM), you will take ownership of driving and harmonizing end‑to‑end business processes within the Field Quality & Excellence (FQE) organization, ensuring operational excellence through the continuous development and optimization of Schindler’s business processes. You will play a pivotal role in enhancing collaboration, driving innovation, and ensuring top‑tier quality by aligning business needs with smart, scalable process solutions

Your Impact

• In this highly visible global role, you will:
• Lead end-to-end value creation for core processes and solutions in Field Quality & Excellence.
• Translate business needs into consistent process designs and oversee demand and requirements management.
• Manage the global project portfolio for process and solution development, including implementation and rollouts.
• Develop and optimize business process models and architectural designs to support scalability and efficiency of the ERP systems landscape.
• Drive process harmonization, standardization, and continuous improvement across the value chain.
• Partner with process owners to lead technical solution implementation and manage relationships with IT suppliers.
• Coordinate a global network of business owners, experts, and key users, ensuring effective knowledge sharing and training on ERP systems supported processes in the area of Field Quality & Excellence (FQE).

You are a confident leader in process and project management, skilled in demand and requirements management, grounded in quality management, and equipped with strong analytical thinking, while maintaining strong attention to detail.

• Master's degree in in business administration or equivalent qualification
• Minimum 4 years of experience in in Business Process, Product Manager or Solution Owner.
• Proven track record in complex IT implementations and digital transformation initiatives from requirements engineering through implementation and global rollouts.
• Strong skills in requirements engineering, business process design, and project management.
• Experienced in coordinating cross‑functional teams and driving alignment among IT, business stakeholders, and external partners.
• Solid IT affinity; experience in industrial/technical environments (machinery manufacturing or construction industry is a plus).
• Fluent in English, German is a plus. Willingness to travel up to 20%.

You will get immediate access to a variety of benefits by working for a TOP employer:

We offer a position in a future-oriented industry with a diverse product range as well as attractive and performance-related remuneration

Development opportunities:
You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs

Work-life balance:
We support you in managing your professional and personal life through flexible working hours

Corporate benefits:
You will have the opportunity to benefit from attractive employee discounts

Diversity:
We…