Office Manager

24-Minneapolis
Eden Prairie, MN 55344, USA

Description

The Office Manager will serve as a trusted partner to the Milliman Minneapolis Health and Life practice's leadership team, helping increase our effectiveness, capacity, and decision velocity by improving coordination and ensuring important work moves forward.

This role supports our leaders across a wide range of executive support, project coordination, communications, and operational responsibilities. Success in this position comes from anticipating needs, staying organized amid changing priorities, following through on details, and helping a fast-moving team operate more smoothly.

Who We Are

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations.

Please visit our web site ( ) to learn more about Milliman’s commitments to our people, inclusion, and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

What You Will Do

Executive Support & Coordination

• Manage complex calendars, meeting schedules, and executive priorities
• Coordinate travel, hotels, retreats, offsites, and team events
• Prepare meeting materials, agendas, and follow-up communications
• Track action items and help ensure commitments are completed
• Support expense management and Concur submissions
• Lead administrative team and oversee accounts payable and accounts receivable processes
• Conduct document comparisons, redlines, and version reviews
• Draft correspondence, gather information, and support executive communications
• Support legal review processes and contract coordination activities
• Coordinate recruiting activities, interview scheduling, and HR-related workflows

Strategic Project Support

• Support staff career development, goal tracking, and policy administration efforts
• Coordinate special projects on behalf of leadership
• Support annual planning efforts, retreats, offsites, and practice initiatives
• Gather information and input from leaders and team members
• Help organize materials related to growth initiatives, ownership discussions, and business planning
• Maintain project plans, timelines, and follow-through across multiple initiatives
• Confidential Executive Support
• Participate in highly confidential meetings and discussions
• Prepare and maintain sensitive business materials and records
• Support compensation, bonus, and people-related processes
• Exercise exceptional judgment and discretion when handling confidential information
• Introduce and refine processes that improve efficiency, standardization, and collaboration
• Use AI tools such as Microsoft Copilot and ChatGPT to accelerate drafting, summarization, scheduling, information synthesis, and presentation development
• Help identify opportunities to reduce administrative burden across the practice
• Continuously look for ways to make work easier, faster, and more effective for the team

What We Are Looking For

Professional Qualifications

• 20+ years of experience supporting executives, teams, or business operations
• Experience in healthcare-oriented businesses
• Proficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Excel, Word, and Share Point
• Strong written and verbal communication skills
• Ability to manage multiple priorities while maintaining attention to detail
• Outs…