Sales Operations Consultant - Optum Financial Provider Products

Sales Operations Consultant

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives?

Join us to start Caring. Connecting. Growing together.

The Sales Operations Consultant provides day-to-day sales operations, reporting, analytics, forecasting support, and process execution for the Optum Financial Provider Products distribution organization.

Reporting to the VP of Sales Operations, the Sales Operations Consultant will support the commercial operating infrastructure across the Provider Solutions portfolio, including provider banking, payments, lending, and future financial solutions. The role will integrate and analyze data across provider products and systems, produce leadership reporting, support forecasting, maintain dashboards, improve sales processes, and help ensure the Provider Sales team has accurate, timely, and actionable business information.

Note:

Qualified candidates must live in the Eden Prairie MN regional area and be willing to work FT at the corporate office location.

• Sales Reporting, Forecasting, and Performance Analytics
  • Produce executive-level reporting, forecasting support, and performance analytics across the Provider Solutions portfolio
  • Integrate and analyze provider sales, pipeline, product adoption, Optum Pay, lending, and related commercial data to provide actionable insights
  • Identify risks, trends, opportunities, and emerging business issues through ongoing data analysis and performance monitoring
  • Support monthly business reviews, forecasting cycles, leadership updates, and management reporting
  • Maintain reporting accuracy, consistency, timeliness, and data integrity for leadership decision-making
• Commercial Operations and Process Excellence
  • Develop, document, and optimize sales processes, workflows, operating procedures, and controls
  • Support Salesforce reporting, CRM hygiene, data quality initiatives, and sales process governance
  • Identify and implement process improvements that reduce manual work, improve operational efficiency, and increase sales productivity
  • Support automation and workflow enhancement initiatives that improve scalability across Provider Products
  • Partner with stakeholders to improve consistency, execution, and operational discipline across the sales organization
• Data Management and Business Intelligence Support
  • Consolidate and manage large data sets from Salesforce, Optum Pay, lending platforms, and related Provider Solutions data sources
  • Develop and maintain dashboards, reports, and scorecards in Excel, Power BI, Salesforce, and other applicable tools
  • Track monthly metrics related to product adoption, provider engagement, sales activity, conversion, and pipeline progression
  • Provide ad hoc analysis and business insights to support sales leadership, general management, and cross-functional stakeholders
  • Improve the quality, usability, and consistency of commercial data assets
• Sales Operations Execution and Business Support
  • Support sales leadership through operational reporting, territory planning, incentive reporting, pipeline tracking, and business review preparation
  • Assist with implementation of new processes, tools, reporting routines, and operating procedures
  • Coordinate operational support activities across Provider Products in partnership with Sales, Product, Finance, Marketing, and Operations teams
  • Serve as a trusted operational resource for Distribution leadership, sales leadership, and provider-facing team members
  • Support a culture of continuous improvement by identifying practical ways to improve business processes, data quality, and operating outcomes

• Effective written and verbal communication skills
• Accurate and timely executive reporting, forecasting support, and business review materials
• Reliable dashboards, reports, and scorecards used by sales and distribution leadership
• Improved data quality, reporting consistency, and commercial visibility
• Reduction in manual reporting and sales operations processes
• Improved sales process documentation, workflow consistency, and operational execution
• Actionable insights that help leadership identify sales risks, trends, and opportunities
• Solid stakeholder satisfaction with sales operations support and responsiveness

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 3+ years of experience in sales operations, revenue operations, commercial operations, business analytics, consulting, marketing operations, finance, or related roles
• Experience…