Project Manager, Change Management, Operations Management
Listed on 2026-09-12
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Business
Change Management, Operations Management
Project Manager 6-month contract (possible extension)
Pay: $22-25/hr 100% Remote
At our Client, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
The Project Manager is an individual contributor responsible for defining, leading, and executing some strategic initiatives across the Community and State (C&S) member experience. These initiatives are often complex, highly visible, and critical to improving operational performance, regulatory readiness, and experience enhancements for our members.
This role is accountable for both determining how work gets done and driving the work forward. You will partner across Operations, Technology, Product, Marketing, Digital, and Strategy to turn ambitious business goals into measurable outcomes. Success requires a combination of strategic thinking, hands‑on execution, resilience, and a willingness to navigate ambiguity, solve difficult problems, and remain focused on achieving meaningful outcomes.
This is an opportunity for someone who is motivated by mission‑driven work, thrives in a fast‑paced environment, and wants to make a meaningful impact on the health care experience for millions of Medicare and Medicaid members.
You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Core hours are M-F from 9am-5pm CT.
Primary Responsibilities- Project Leadership & Execution
- Lead the end-to-end delivery of complex projects from initiation through implementation
- Define project scope, milestones, success metrics, governance structures, and execution strategies
- Develop and maintain integrated project plans that align teams around shared objectives and timelines
- Manage cross‑functional dependencies and ensure coordinated execution across multiple work streams
- Monitor progress, remove roadblocks, and drive accountability for delivery commitments
- Stakeholder Management & Influence
- Build solid partnerships across business, technology, marketing, operations, and supporting functions
- Facilitate alignment among stakeholders with competing priorities and perspectives
- Drive decision‑making by presenting options, trade‑offs, risks, and recommendations
- Resolve conflicts and navigate ambiguity to maintain project momentum
- Risk Management & Problem Solving
- Anticipate risks, challenges, and execution gaps before they impact delivery
- Develop mitigation strategies and proactively adjust plans to address changing business needs
- Escalate critical issues appropriately while recommending actionable solutions
- Executive Communication & Reporting
- Prepare concise, executive‑ready communications, status reports, and presentations
- Translate complex project activities into clear business outcomes, risks, and decisions
- Provide leadership with transparency into progress, dependencies, and trade‑offs
- Continuous Improvement
- Identify opportunities to improve project delivery processes, governance, and team effectiveness
- Implement best practices that increase efficiency, predictability, and execution excellence
- Contribute to the maturation of project management capabilities across the organization
- Ability to define analytic requirements for products & initiatives. Partner with analytics team to refine dashboards based on reporting needs.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other…
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