Product Analyst

We are seeking a Product Analyst to help drive product discovery, decision-making, and platform modernization initiatives within a mission-driven enterprise organization. This is not a traditional Business Analyst role focused primarily on gathering requirements. Instead, this position operates earlier in the product lifecycle, helping teams define the right problems to solve before solutions are designed or built.

The ideal candidate combines strong product thinking with hands‑on Salesforce knowledge. You will partner with Product Managers, Product Owners, Operations, Technology, and business stakeholders to evaluate opportunities, challenge assumptions, analyze tradeoffs, and recommend product directions that create meaningful business value.

A major focus of this role is supporting enterprise Salesforce modernization efforts. You'll help determine when existing Salesforce capabilities can solve a problem, when configuration is appropriate, and when custom development is truly justified. Your work will directly influence product strategy, platform evolution, user experiences, and operational effectiveness across the organization.

This is an excellent opportunity for someone who enjoys discovery work, problem‑solving, stakeholder collaboration, and helping teams make smarter product decisions before development begins.

• Lead product discovery efforts by identifying root business problems, validating assumptions, and clarifying desired outcomes.
• Facilitate discussions with stakeholders to understand pain points, workflows, opportunities, and business goals.
• Evaluate multiple solution approaches and communicate the tradeoffs, risks, costs, and benefits of each option.
• Recommend product directions based on evidence, stakeholder needs, organizational goals, and platform capabilities.
• Assess existing Salesforce functionality and determine whether needs can be addressed through out‑of‑the‑box features, configuration, process changes, or custom development.
• Investigate current platform capabilities and reusable components before proposing new solutions.
• Develop prototypes, wireframes, workflows, or solution concepts that help stakeholders visualize and evaluate ideas.
• Define how success should be measured and identify the data, metrics, and information needed to evaluate outcomes.
• Partner closely with Product, Operations, Technology, UX, and business teams to align on priorities and solution approaches.
• Support product teams by translating discovery findings into actionable product recommendations and implementation‑ready inputs.
• Contribute to ongoing platform modernization initiatives and continuous improvement efforts.

• 3+ years of experience in Product Analysis, Product Management, Product Ownership, Business Analysis with strong product discovery responsibilities, or a related role.
• Demonstrated experience leading product discovery and problem‑definition activities.
• Hands‑on Salesforce experience with the ability to evaluate platform capabilities and constraints.
• Strong understanding of Salesforce out‑of‑the‑box functionality, configuration options, and customization considerations.
• Experience assessing whether solutions should be addressed through process changes, configuration, existing platform functionality, or custom development.
• Ability to challenge stakeholder assumptions constructively and guide teams toward better product decisions.
• Experience evaluating solution alternatives and clearly articulating tradeoffs.
• Strong analytical and critical‑thinking skills.
• Ability to define success metrics and identify appropriate measurements for evaluating outcomes.
• Experience working cross‑functionally with product, technology, and business stakeholders.
• Strong…