Revenue Cycle Ops Manager

Optum Insightis improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deepexpertisein the industry and innovative technology empower us to help organizations reduce costs while improving risk management,quality and revenue growth. Ready to help us deliver results that improve lives?

Join us to start Caring. Connecting. Growing together.Responsible for enabling the adoption of enterprise Revenue Cycle Management (RCM) standards, operating models, and performance improvement initiatives across customers and operational teams. Serves as a change agent within the RCM Performance Enablement organization by coordinating people, process, technology, and operational readiness activities required to successfully implement Centers of Excellence (COE) standards and best practices.

This role leads transformation work streams, conducts operational assessments, facilitates implementation activities, monitors adoption, and partners with Operations, COEs, Product, IT, Analytics, and Automation teams to ensure change is executed effectively and sustainably. The position is instrumental in reducing operational variation, standardizing workflows, improving operational performance, and supporting the successful adoption of enterprise RCM capabilities.

You'llenjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Lead assigned RCM Performance Enablement initiatives supporting enterprise operating model, process, technology, and performance improvement efforts
• Conduct assessments of people, process, technology, workflow, governance, and operational readiness to support implementation and transformation activities
• Partner with Operations and COEs to implement standardized workflows, operating procedures, performance expectations, and best practices
• Coordinate implementation activities across operational leaders, business partners, Product, IT, Automation, Analytics, and project teams to ensure successful execution
• Develop and maintain project plans, implementation roadmaps, risk and issue logs, action plans, and status reporting for assigned initiatives
• Support the adoption of enterprise revenue cycle standards by facilitating readiness activities, stakeholder engagement, communication planning, and change management efforts
• Monitor operational performance throughout implementation efforts and identify opportunities to improve efficiency, quality, adoption, and business outcomes
• Analyze operational and performance data to identify trends, risks, barriers, and opportunities for improvement
• Facilitate implementation meetings, operational reviews, working sessions, and cross-functional collaboration efforts
• Identify implementation risks, operational dependencies, and performance concerns, escalating issues and recommending mitigation strategies when appropriat
• Assist with transition planning and stabilization activities to support successful adoption and sustainment of new operating models and processes
• Collaborate with operational leadership to ensure changes are implemented with minimal disruption to service levels, performance expectations, and client commitments
• Promote a culture of continuous improvement, operational excellence, accountability, and enterprise standardization

You'llbe rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well asprovidedevelopment for other…