Director of Product

The Director of Product shapes and executes the product strategy for Third Wave Systems' portfolio of advanced desktop manufacturing modeling software applications. This role bridges business, technology, software development, and user experience to ensure products align with company goals, customer needs, and technical feasibility.

As a member of the leadership team, this person partners across the organization to define product vision, mature product development practices, and deliver measurable outcomes across the product portfolio.

Third Wave Systems' core values — See the Big Picture, Take Action, Collaborate, and Make an Impact — shape how this role leads, decides, and works across the organization.

This role reports to the Chief Operating Officer.

• Define and communicate the product vision, strategy, and roadmap, ensuring alignment with company priorities and customer needs.
• Collaborate with the head of software development and technology to keep product and development teams working cohesively — balancing innovation, feasibility, and quality.
• Contribute actively to organizational strategy, prioritization, and cross-functional planning as a member of the leadership team.
• Establish frameworks to evaluate new product opportunities and maintain a disciplined approach to innovation and delivery.
• Maintain a deep understanding of customer workflows, industry trends, competitive offerings, and emerging market opportunities. Commercial Impact
• Inform pricing, packaging, and go-to-market decisions, connecting product priorities to revenue growth and retention.
• Bring market, competitive, and current win/loss insight into commercial decisions so positioning and pricing reflect what customers actually value.
• Equip Sales and Customer Success with the product narrative, positioning, and launch readiness they need to sell and retain effectively.
• Evaluate portfolio investment against commercial return, making the case for where to invest, sustain, or wind down.

• Lead the end-to-end product lifecycle — from discovery and definition through release and continuous improvement.
• Establish repeatable processes and metrics that connect customer insight, market data, and business goals to portfolio prioritization and investment decisions.
• Build consistent standards for product documentation, backlog management, and release planning.

• Gather and synthesize input from Sales, Customer Success, Business Development, and Services into a shared view of customer needs that informs product strategy and the roadmap.
• Partner with Development and Technology to maintain strong alignment between product strategy and engineering capacity.
• Translate strategic goals into clear, actionable product plans and measurable outcomes.
• Foster open communication between business and technical teams to build transparency and shared accountability.

• Lead and mentor a cross-disciplinary team (roughly 6 people) of product managers, project managers, UX designers, and learning developers — strengthening product thinking, decision-making, and leadership skills.
• Own the structure of the product organization — the right people in the right seats — assessing fit against role expectations and core values.
• Help the team see the big picture — connecting individual work to product strategy, company priorities, and the customer outcomes it serves.

• Develop and steward product governance practices covering decision rights, escalation, and release accountability, in alignment with the leadership team.
• Document key product management processes, workflows, and decision frameworks to ensure continuity and institutional knowledge.
• Champion a…