Corporate Receptionist

EP World Hdqtrs
6700 Washington Ave. So.
Eden Prairie, MN 55344, USA

A Corporate Receptionist is the voice of Starkey, serving our customers by providing the “Human Touch” of answering every call and greeting campus guests in a professional, friendly and efficient manner. Our team will act as a support system for internal and external customers. Company knowledge is key to executing this goal and directing the customer accurately and efficiently. Responsible for upholding the values and culture of the department through positivity and teamwork.

Our team serves our customers with passion, purpose and excellence while adhering to company policies and procedures.

This position is based at our Global Headquarters in Eden Prairie, MN with the hours of 10:30am-7pm M-F.

• Transfer calls to internal teams and employees
• Check in and provide badges for visitors
• Direct visitors to the correct location/building
• Provide information and support to internal employees
• Occasional misc. tasks to support internal teams
• Perform consistently in measured core areas
• Ensure quality and accuracy in work
• Above and beyond service to internal and external customers
• Support our Starkey Mission and Customer Service Core Values
• Adhere to and support our policies, procedures and work requirements
• Adhere to and support the guidelines outlined in our Employee Guidelines and Market Development Handbook
• Play an active role in developing professionally
• Other duties/responsibilities as assigned

• Education
  • High School Degree or equivalent required
• Experience
  • Minimum 1 year of receptionist/customer service experience desired

• Strong computer foundation with ability to multi-task between numerous applications
• Previous experience where attention to detail is necessary for job success
• Excellent communication skills and ability to resolve conflict
• Proven record of exceeding customer’s expectations in a fast-paced environment
• Some Microsoft Office 365 knowledge

The annual salary for this position is between $19.23- $21.63/hr factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO,paid holidays annually, floater days annually, volunteer service day annually, paid paternity leave, and tuition reimbursement.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.