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SMB Customer Success Manager - Growth & Renewals
Job in
Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listed on 2026-08-01
Listing for:
Arctic Wolf
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
Arctic Wolf seeks a Customer Success Manager - SMB in Eden Prairie, MN to manage a portfolio of SMB customers using CyberSOC. You will drive renewals and expansions, listen to customer needs, and deliver quarterly reviews to ensure satisfaction.
You will identify upsell opportunities and negotiate growth plans with deep product knowledge. This role emphasizes proactive engagement and data-driven customer success.
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