Product Performance Engineer

Position Type and Expected Hours of Work

Full-Time, Monday-Friday, 40 hours/week

Elucent Medical isa medical device company focused on developing surgical navigation technologies, particularly for cancer surgery, to improve patient outcomes through precision and efficacy. The company's solutions are designed to transform traditional surgical instruments into "smart" tools, enhancing surgical precision and patient outcomes.

The Product Performance Engineer will own and lead the capital device reliability program s role is responsible for defining and implementing methods to collect service and performance data, investigate service events, participate in depot service repairs, analyze and trend reliability information, and drive continuous improvement initiatives. The role will collaborate closely with Operations, Development, Field, and Quality teams to ensure cross‑functional alignment and effective project execution.

In addition, this role will provide input on new project initiatives to establish proactive reliability requirements and support lifecycle activities, including new customer configurations.

None

The Product Performance Engineer will be primarily responsible for using capital system returns and service data to create reliability projects to improve system robustness. They will coordinate with Operations, Development, Quality and Field Service to prioritize and implement these projects. This is a hands‑on role, where the candidate is expected to learn the technology from the ground up and be directly involved in troubleshooting investigations and data analysis.

The candidate will develop metrics like MTBF, return rates, and/or pareto trending to monitor performance and keep the organization apprised of system performance. The role will also be tasked with lifecycle management projects, including helping to create future customer configurations and line extensions of the capital system. They will participate in new development projects to recommend design for manufacturability and reliability requirements based on their experiences and data collected through robustness projects.

• Performance/Sustaining
• Develop processes and controls to monitor device performance, reliability and create projects to track improvement initiatives.
• Development and Quality
• Work with, and advise, the R&D and Quality teams in trends in reliability and areas to focus improvement.
• Product Lifecycle
• Work with field and project teams to prioritize new product initiatives to expand our customer configurations.

• Education and Experience:
• 5+ Years
• BS in Engineering
• Experience in reliability engineering or lifecycle improvement projects
• Medical Device/Industry experience
• Startup, small business experience preferred

• Strong analytical, problem‑solving, and decision‑making skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines in a fast‑paced environment.
• Detail‑oriented with a focus on accuracy and efficiency.

• Ability to lift 30+ pounds, move equipment, and shipping containers.

At Elucent Medical, we prioritize our employees' well‑being by providing comprehensive benefits including comprehensive health insurance, a generous retirement savings plan with company matching, flexible work arrangements, generous paid time off, and ongoing professional development opportunities, ensuring a fulfilling and balanced work life.

• 401(k)
• 401(k) matching (4%)
• Health insurance
• Vision insurance
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Short Term Disability
• Long Term Disability
• Life Insurance
• Pet Insurance
• Employee Assistance Programs

Elucent Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.