Sr Industrial Engineer

** Requisition number:
** 2364557

** Job category:
** Business & Data Analytics

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Sr Industrial Engineer understands the principles of statistical quality control, innovative ways to understand business intelligence, basic project management skills, and leading organizational change. You will bring your working knowledge of time studies, processing mapping, statistical modeling, and inferential statistics. You will get to help grow and develop our process engineering team into industry leaders in the healthcare field.

*
* Location:

** You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis, Connecticut or Washington, D.C. area, you will be required to work in the office for a minimum of four days per week.

*
* Hours:

** Monday - Friday, 8:00AM-5:00PM, flexibility with schedule once training is completed.

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* Primary Responsibilities:

*
* + Lead end‑to‑end business process management activities, including reviewing, designing, controlling, and continuously improving operational processes.

+ Drive customer readiness and implementation efforts by leading cross‑functional project teams; diagnose process improvement opportunities and develop solutions using process excellence, industrial engineering, Six Sigma, and related methodologies.

+ Apply industrial engineering fundamentals, advanced statistical modeling, and emerging technologies to develop practical, data‑driven solutions that improve efficiency, quality, and scalability.

+ Partner with leadership to define project strategies, develop project plans, and perform cost‑benefit analyses to ensure successful execution of process improvement initiatives.

+ Provide analytical support to define business requirements, functional specifications, design criteria, and testing approaches for process, technical, and analytical projects.

+ Serve as a subject‑matter expert on productivity measurement, including standard time development, work studies, work sampling, and performance measurement methodologies.

+ Use statistical and quantitative methods to evaluate account‑level operational performance, forecast demand, and determine staffing and capacity requirements.

+ Analyze and improve workflows by evaluating process maps and flowcharts, identifying inefficiencies, and recommending enhancements to workflows, procedures, technology, and tools.

+ Demonstrate working knowledge of statistical quality control, business intelligence concepts, and basic project management, and actively support organizational change initiatives.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

** Required Qualifications*
* + Bachelor's degree or equivalent experience; degree preferred in Industrial Engineering, Systems Engineering or Engineering/Mathematics

+ 5+ years of experience in applying industrial Engineering fundamentals including time and motion studies (stopwatch or fixed motion)

+ 3+ years of experience with documenting processes, process mapping, creating and deploying process documentation standards, and process documentation governance procedures

+ 3+ years of experience applying statistical methods

+ Intermediate or higher level of proficiency with Microsoft Excel, Visio and Power Point

** Preferred Qualifications*
* + Master's Degree or MBA

+ Experience in Agile

+

Experience with capacity planning

+ Experience managing multiple,…