Recosting Service Change Lead

Job Description – Recosting Service Change Lead (2367678)

Hybrid schedule: 4 days per week in‑office at 1 Optum Circle, Eden Prairie, MN 55344. Full‑time position. Employees may work any 8‑hour shift during normal business hours 8:00 am – 5:00 pm.

The Recosting Service Change Lead will coordinate and manage the service change process and recosting governance for Optum Technology rate card services. This role ensures that new services and changes to existing services are properly evaluated, approved, tracked, and operationalized without disrupting the broader recosting timeline.

• Own end‑to‑end service change intake, validation, and readiness gating for rate card service additions or changes.
• Support go/no‑go decisions by ensuring service changes are complete, validated, and understood in the context of rate models, cost allocation, service pricing, and stakeholder impacts.
• Track actions, dependencies, risks, and open decisions required to implement approved service changes.
• Provide clear, leadership‑ready status updates on service changes, risks, decisions, dependencies, next steps, and implementation progress.
• Partner across service teams and OT FP&A to support change management and timely operationalization of approved changes.
• Identify process improvement opportunities as recosting governance continues to mature.
• Help protect the broader recosting timeline by ensuring service changes are coordinated, documented, communicated, and executed effectively.

• Bachelor’s degree in Accounting, Finance, Economics or an associated field.
• 1+ years of experience familiar with FP&A concepts and/or the economics of technology service delivery, including service costing, rate models, cost allocation, service pricing or related financial decision‑making.
• Strong communication skills, including the ability to translate complex recosting activity into concise leadership‑ready updates, risks, decisions, and next steps.
• Experience in change management, program coordination, governance, or process improvement.
• Ability to manage cross‑functional actions, timelines, dependencies, risks, and stakeholder follow‑through.
• Ability to collaborate across teams and influence without direct authority.
• Comfort working in financial, operational, or rate‑model‑related processes with multiple stakeholders and deadlines.
• Ability to work full‑time and flexibility to work any 8‑hour shift during business hours 8:00 am – 5:00 pm.

• Experience supporting FP&A, rate card, service costing, recosting, or financial governance processes.
• Experience improving governance processes, intake workflows, decision routines, or change management practices.
• Ability to connect service change activity to financial, operational, and stakeholder impacts.

• Reside within commutable distance to 1 Optum Circle, Eden Prairie, MN 55344.
• Maintain a dedicated work area that is separated from other living areas and provides information privacy.
• Have a United Health Group‑approved high‑speed internet connection or leverage existing high‑speed internet service.
• Adhere to United Health Group’s Telecommuter Policy.

Salary range: $91,700 – $163,700 annually based on full‑time employment. Additional benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution. All benefits are subject to eligibility requirements. The organization complies with all minimum wage laws as applicable.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

United Health Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.