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Customer Care Coordinator Delivery Sched

Job in Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listing for: Numotion
Full Time position
Listed on 2026-03-01
Job specializations:
  • Healthcare
    Mental Health, Behavior Technician/RBT, Clinical Social Worker, Psychology
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Coordinator Delivery Sched I

Therapist Highlights

  • $2,000 Bonus for in training licensed therapists such as LPC, LPCC track, LGSW or LMFT-IT or equivalent (requires 12‑month commitment)
  • $4,000 Bonus for fully licensed therapists such as LPCC, LICSW, LMFT or equivalent (requires 18‑month commitment) ****
Position Overview

At Rogers Behavior Health, therapists are valued members of the interdisciplinary team and collaborate directly with providers, behavior specialists, nurses, dieticians, and educational specialists to meet dynamic patient care needs. Our clinics offer Partial Hospitalization (PHP) and Intensive Out‑Patient (IOP) programs that range from three to six hours of treatment per day, five days per week.

Therapists train and work with program behavior specialists, providers, and clinical supervisors to implement Cognitive Behavior Therapy (CBT), Dialectical Behavior Therapy (DBT), and Exposure‑Based Therapy interventions. Upon hire, therapists receive extensive orientation related to their role and Rogers Behavioral Health’s treatment modality.

Schedule

Intensive Out‑patient:
Monday – Friday 12:30 PM‑6:30 PM

Job Duties & Responsibilities
  • Prior to working with patients, therapists must attend and participate in CBT Academy and other clinical trainings as deemed appropriate by the clinical director. Therapists must complete annual CBT, DBT, and other clinical trainings provided by Rogers Behavioral Health talent and development department.
  • Understand and provide patients with CBT, DBT, and Exposure‑Based Therapeutic interventions based on Rogers Behavioral Health clinical standards of care while under the supervision of the clinical director.
  • Participate in weekly supervision sessions with the clinical director, supervisor, or lead therapist. In addition, they must participate in multidisciplinary treatment team meetings by providing communication related to the patient, family/support system, and utilization review needs.
  • Complete medical record documentation within agency requirements of time related to treatment plans, outcome assessments, psycho‑social information, and other pertinent patient care data. This includes but is not limited to the documentation of mental health services according to applicable local and federal regulations and state payor expectations.
  • Support changes in staffing/scheduling when program or patient care needs require.
  • Participate in projects, tasks, and opportunities to improve skills and expand competency.
  • Must adhere to the standards of the Rogers Behavioral Health Employee Behavioral Contracts.
Education/Training Requirements
  • Master’s degree from an accredited school of social work, professional counseling, marriage and family therapy, or related field.
  • Must hold a valid state license to be considered for level 2 or be pursuing full licensure under supervision for level 1.
  • Preferred experience in Cognitive Behavioral Therapy, Dialectical Behavior Therapy, and Exposure‑Based Therapy.
  • Excellent professional written and verbal communication.
  • Must pass pre‑employment background and drug screen.
Benefits
  • Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
  • Childcare reimbursement offered for positions of 20 hours or more per week.
  • Success Share bonus based on company goals.
  • 401(k) with matching contribution that is fully vested from day 1.
  • Loan relief, tuition reimbursement and scholarship opportunities.
About Rogers Behavioral Health

Rogers Behavioral Health is a nationally recognized, not‑for‑profit provider of highly specialized psychiatric care. Rogers offers evidence‑based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement‑based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin.

Rogers also offers outpatient services in a growing network of communities across the U.S.

EOE/MFDV

Equal Employment Opportunity and affirmative action – Rogers Behavioral Health (rogersbh.org)

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