Microsoft 365 Training & Adoption Specialist

This is a 6-month contract position with a client based in the Minneapolis, MN area (Southwest metro). Candidates must be local. U.S. work authorization is required; sponsorship is not available.

We are looking for a Microsoft 365 Training & Adoption Specialist who can help users adopt Microsoft 365 tools during a large rollout and migration. This person will train non‑technical users, support departments after they move to SharePoint Online, and work closely with the IT team to make sure the migration process keeps moving forward. The ideal person is patient, friendly, and confident leading hands‑on trainings for groups of up to twenty‑five people.

Travel during the early training wave will be part of the job.

• Lead hands‑on end user training for Teams and SharePoint, both in person and remote
• Support departments after their migration by answering questions and guiding users through daily tasks
• Shadow existing trainers at first, then take over full sessions independently
• Travel to assigned facilities for week‑long training visits during early rollout phases
• Track common questions from users and help refine training materials or workflows
• Communicate clearly with non‑technical audiences and meet people at their comfort level
• Collaborate with IT team members to keep migration progress smooth and predictable
• Provide follow‑up support through chat, Teams, or other internal channels
• Point users to existing Microsoft documentation when helpful
• Maintain a high level of customer service and represent the team with a positive attitude

• Experience supporting users in Microsoft Teams and SharePoint Online
• Comfortable leading training sessions for groups of twenty to twenty‑five
• Strong customer service skills and ability to communicate with non‑technical users
• Ability to simplify technical concepts and avoid jargon
• Willingness to travel for week‑long training visits during the rollout period; candidates will have input into the travel and training schedule.
• Ability to work onsite in a hybrid schedule when not traveling

• Experience participating in O365 or SharePoint migrations
• Power Automate or Power Platform exposure
• Familiarity with Microsoft Purview or data governance concepts
• Experience using AI tools like Copilot to help automate or simplify work
• Exposure to both on‑prem and cloud environments (nice but not required)
• Certifications are helpful but not required
• Information Protection Administrator certification is a plus, especially when working with sensitive data
• Relevant Microsoft certifications preferred (e.g., M365 Administrator Expert, Teams Administrator, Power Platform).

At Emergent Staffing, we work hard to find the software engineers who are the right fit for our clients. Here are the steps of our vetting process for this position: