Director, Digital Product Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start  
** Caring. Connecting. Growing together.*
* Reporting directly to senior executive leadership, the Director of Digital Product Management is a critical enterprise leadership role responsible for owning and scaling the Optum Financial Digital Experience across consumer-facing platforms. This role sets the long-term vision, operating model, and investment strategy for digital products while directly managing senior product leaders, including digital product managers and product owners.

This position requires a highly seasoned product executive who can seamlessly interface with enterprise executives, influence strategy across business units, and translate corporate objectives into cohesive, consumer-first digital ecosystems. The role serves as the primary executive product voice for consumer digital experiences, balancing growth, experience excellence, regulatory considerations, and operational efficiency.

As the senior-most product leader over Optum Financial Digital Experiences, this role drives portfolio-level strategy, ensures alignment across multiple product domains, and establishes governance, standards, and best practices for digital product delivery se partnership with business, technology, UX/UI, marketing, data, analytics, compliance, and external partners is essential to deliver measurable enterprise outcomes.

As a Director of Digital Product Management, you will lead transformational initiatives that materially impact Optum Financial's consumer engagement, financial outcomes, and brand trust across millions of users.

+ Enterprise Leadership & Career Growth:
Lead and develop senior product leaders while building a sustainable leadership pipeline across product management, product ownership, and experience disciplines

+ Executive Impact & Visibility:
Operate as a trusted advisor to senior executives, influencing investment decisions, portfolio prioritization, and long-term digital strategy

+ Portfolio Stewardship:
Own and balance a complex portfolio of high-visibility consumer initiatives across multiple product lines and platforms

+ Strategic Partnerships:
Establish and manage executive-level partnerships with third-party vendors, fintech partners, and innovation leaders to accelerate enterprise-scale solutions

+ Innovation & Transformation:
Champion innovation across consumer digital spaces, driving modernization and experience differentiation in healthcare financial technology

+ Enterprise Impact Statement:
Deliver meaningful, measurable value to millions of consumers by simplifying healthcare financial experiences and improving access, transparency, and usability

+ Flexible Work Models:
Support remote and hybrid work environments while leading geographically distributed teams

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

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* Primary Responsibilities:

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* + Enterprise Strategy & Vision:
Define and own the multi-year strategic vision, objectives, and success metrics for Optum Financial consumer digital experiences. Translate enterprise priorities into scalable digital product strategies and operating models

+ Executive Engagement & Governance:
Serve as the executive-facing product leader, presenting roadmap strategy, investment cases, risks, and performance outcomes to senior leadership. Establish governance frameworks for prioritization, funding, and decision-making

+ Portfolio & Roadmap Leadership:
Oversee and integrate multiple product roadmaps into a cohesive enterprise portfolio aligned with growth, experience, and operational goals. Ensure roadmaps reflect market trends, regulatory needs, and consumer insights

+ Consumer Experience Ownership:
Drive a unified, consumer-centric digital experience across platforms and touchpoints. Leverage analytics, NPS, Adobe tagging, and qualitative insights to continuously optimize engagement and outcomes

+ People & Organizational Leadership:
Directly manage senior product leaders, including Directors and Managers. Set performance expectations, mentor leaders, and foster a culture of accountability, innovation, and continuous improvement

+ Financial & Investment Oversight:
Own portfolio-level budget planning, investment prioritization, and financial performance. Partner with finance leaders to evaluate ROI, CBAs, and long-term value…