Field Tech Support Technician
Job in
Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listed on 2026-05-07
Listing for:
Nusource
Full Time
position Listed on 2026-05-07
Job specializations:
-
IT/Tech
IT Support, Technical Support, Hardware Engineer, Electronics Technician
Job Description & How to Apply Below
Field Technical Support Technician
NuSource Financial implements cutting-edge Branch Transformation, Security, and Service solutions for financial institutions, supported by a world-class service organization. Our mission is to consistently deliver value-added, consultative solutions and exceptional service experiences grounded in our core values of Integrity, Professionalism, and Teamwork.
The Field Technical Support Technician provides advanced hardware expertise and technical support to field technicians. This role focuses on diagnostics, repair guidance, training support, and continuous improvement of field service capabilities.
This position reports to the Field Technical Support & Training Manager.
Key Responsibilities- Hardware Diagnostics & Support
- Diagnose complex mechanical and electronic failures
- Support advanced parts replacement and repairs
- Validate equipment readiness and functionality
- Provide technical guidance to field technicians
- Assist with complex repair scenarios
- Support troubleshooting and resolution planning
- Support technician onboarding and skills development
- Assist with hands-on labs and training sessions
- Maintain hardware repair guides and playbooks
- Capture field best practices and lessons learned
- Update technical reference materials
- Participate in root cause analysis
- Support quality assurance initiatives
- Recommend process and technical improvements
- Bachelor's degree or equivalent technical experience preferred
- 5+ years of ATM/ITM field service experience
- Strong hardware diagnostic skills
- Strong problem-solving and communication skills
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×