Sr Firmware Technician

Job Responsibilities

• Understand firmware requirements, test cases and verify the functionality of firmware.
• Participate in meetings, study associated documents and reference materials to understand firmware requirements and system interfaces.
• Understand test cases and how they apply to firmware system requirements.
• Verify firmware functionality using software tools such as Kiwi, python scripts, development boards, measurement tools, etc.
• Execute test procedures and ad hoc/exploratory testing of firmware.
• Document test cases and review them with FW Verification engineers.
• Log test results in test management tool and log failures in defect tracking tool.
• Work with FW team and other teams to recreate issues, communicate issues, and support debug and resolution.
• Manage lab equipment and assist team members with creation of test fixtures, configuration of tools and devices.
• Create/support creation of test fixtures required for firmware development and testing.
• Assist engineers and technicians with configuration and modification of test equipment, development boards, hearing aid devices, and accessories.
• Manage lab and test equipment to ensure they are tracked, calibrated, and in good condition.
• Create and maintain documents on lab inventory and how to use lab equipment.
• Identify tools to add new capabilities and improve productivity.
• Follow, improve established processes and drive new processes.
• Diligently follow processes such as test procedure template, test case reviews, test result and failure documentation.
• Identify gaps in current processes and opportunities to improve productivity and efficiency.
• Drive effort to reduce manual test time, improve manual test efficacy, and identify better tools.
• Mentor other team members and help in technical and professional growth.
• Coach and mentor team members.
• Conduct knowledge sharing sessions and documents to improve knowledge of test equipment, tools, etc.
• Be a role model for newer or less experienced team members.
• Effectively participate in project activities.
• Estimate manual testing effort to plan projects.
• Plan and accomplish tasks in a timely manner with high quality.
• Coordinate tasks with other team members and assign tasks where appropriate.
• Lead planning and coordination of small to large projects related to certain technical areas.
• Perform other duties/responsibilities as assigned.

• Sr Firmware Technician I - Technical degree:
  Software, Electronics or related field with 6+ years of relevant experience.

• Experience using measurement tools such as oscilloscopes, spectrum analyzers, logic analyzers, etc.
• Experience using engineering software tools.
• Experience working with embedded systems is highly desirable.
• Experience in using electronic hardware.
• Experience in audio and/or wireless is highly desirable.
• Experience using test management, defect tracking and requirements management tools is highly desirable.

• Skills in computer programming is desirable.
• Computer skills including Microsoft Office products.
• Sound engineering or music background is a plus.
• Proficiency in troubleshooting and problem solving.
• Must be driven, methodical, detail-oriented and accurate.
• Ability to work effectively in a team and individually.
• Great oral and written communication skills are a must.

• Working Conditions:
  
  Standard office conditions.
• Equipment Operation:
  Standard office equipment; oscilloscope, spectral analyzer, signal generator, multimeter, loudspeaker and amplifier.

The target rate for this position is between $26.65/hr to $39.38/hr factors that may affect starting pay within this range include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company‑paid life and short‑term disability insurance, long‑term disability insurance, employee assistance plan, hearing aid benefits, paid time off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.