Chief Technology Officer, Provider Market – Optum Insight

Optum Tech is a global leader in health care innovation. Our teams develop cutting‑edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

The Chief Technology Officer role for the Optum Insight Provider Market will be accountable for leading and implementing the technology vision and plan for a $4B business, whose mission is to streamline hospitals and physician’s workflows using technology, data, analytics, consulting and managed services solutions. Core to the Provider Market is Optum Real—a AI‑powered, real‑time claims and revenue cycle platform designed to connect payers and providers in real time (before a claim is submitted) to reduce denials, rework, and administrative costs.

We are looking for a technology leader with demonstrated thought leadership in architecting and delivering large‑scale, complex, and innovative technology solutions using advanced technologies. You will leverage your technology expertise and understanding of market trends to develop a multi‑year strategic technology plan that enables the scaling and growth of our business and delivers differentiating value to our customers. You will lead a global team of over 2,000 technologists and a budget of $330M.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Hybrid in MN/DC:
This position follows a hybrid schedule with four in‑office days per week.

• Lead strategic technology discussions and planning with the Provider Market CEO and executive team to drive and influence the creation of innovative technology strategy and solutions.
• Architect and design technology solutions to enable integration of business and technology priorities and enable the Provider Business to reach its operating objectives.
• Champion and implement AI‑first product and engineering excellence, agility, and engineering culture.
• Develop and lead multidisciplinary and high‑performing teams.
• Collaborate across the Optum Insight (OI) technology leadership team to drive overall OI technology strategy.
• Foster a culture of innovation through design‑thinking and utilization of Dev Ops, Agile, AI/ML, and automation.
• Understand business, market, and customer needs (in partnership with the general managers of the product area), for both today and the future.
• Define and analyze metrics that inform the success of products, including the feature sets, business requirements, and measures of success of an overall roadmap, aligned with business strategy, and customer needs and informed by competitive intelligence.
• Engage with the market (buyers, end consumers, delivery partners) to lead and manage the design of products, solutions, and service strategy that is market driven.
• Establish a shared product, solution, and service vision across the enterprise by building consensus on priorities leading to product execution, and ensure that the product, solution, or service is aligned with OI’s brand, strategic and competitive position.
• Oversee the end‑to‑end process for the delivery of technology solutions.
• Attend external client meetings representing the engineering and technology discipline.
• Partner and guide cross‑functional teams to ensure successful delivery of solutions from concept through launch.
• Participate in stakeholder planning and strategy meetings and ensure the correct parties are aware of the strategic direction, risks, progress, and results.
• Drive ROI and obtain value from technology‑related capital expenses including support for costs and benefits included in the business case.
• Ensure solid performance of applications, cloud infrastructure, and data center services within proper security, regulatory, and compliance guidelines.
• Scale engineering staff and skills to meet business growth goals.
• Cultivate future leaders and enable an autonomous…