IT Coordinator​/Assistant

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Full Time Technical

Location:

EDEN PRAIRIE, MN, US

Salary Range: $23.00 to $26.00 hourly

Member of the IT Operations Team supporting a busy manufacturing facility with responsibilities covering a wide range of technologies including, but not limited to, systems administration, helpdesk, telephony administration, CRM administration, and laptop/desktop computer build‑up/replacement.

• 1st level of support for inbound email and phone‑based technical support for on‑site employees
• Setup and configure laptop and desktop computers (software installs, patches, etc.)
• Request email logins from corporate IT during onboarding in coordination with HR
• Develop and update online support documentation
• Perform systems administration functions for Windows 365 infrastructure, Exchange, software updates, anti‑virus, backups and CRM systems
• Other duties as required

• Must possess a high school diploma or equivalent, with preference given to those who have completed coursework or have working knowledge in IT Desktop Support, Computer Engineering or Computer Science
• 2+ years experience in an IT helpdesk/systems administration role
• Ability to work to a strict deadline
• Experience with SQL preferred but not required
• A strong desire to learn and grow
• Knowledge of databases and operating systems
• Good working knowledge of email systems and Microsoft Office software
• Ability to learn new software and technologies quickly
• Ability to follow instructions and work in a team environment
• Physical ability to lift/move/haul computers/monitors/servers, etc.

This is an on‑site role; remote work is not available.

Eligible after 60 days;
Health, Dental, Vision, STD, LTD, Life Insurance, and 401K.