Manager, IT Site

I.T. Site Manager

The I.T. Site Manager is highly skilled in all areas of personnel management, project leadership, and support guidance. He or she is also skilled in all areas of Microsoft, network infrastructure, server infrastructure, storage, desktop hardware/software, cloud services, mobility devices, backup operations, and manufacturing or production environments.

Responsible for STERIS' Information Technology systems for both business systems and technical infrastructure for non-corporate facilities, including manufacturing processes. Manages IT staff responsible for the implementation and/or ongoing support. Manages Information Technology projects for the installation and rollout of I.T. systems. Interfaces with STERIS Corporate I.T. department to maintain corporate and global standards. Acts as a liaison between the Corporate I.T. Department and the business entities in each location to satisfy both Corporate and local business objectives.

Writes product requirement documents, implements, and tracks development timelines, negotiates feature sets with the development leads and product vendors. Responsibilities include recruiting, evaluating, and terminating staff, and working with the Local Director and IT Manager(s) on budgetary matters.

Note:

This position requires travel approximately once per month to other STERIS sites across Minnesota for meetings, collaboration, and business-related activities.

Manage the I.T. department responsible for development, support, and maintenance of I.T. systems. Activities including business system development and support, performing system administration duties such as asset tracking, network and email account management, equipment refreshes.

• Manage projects for major system implementations e.g. application system changes / facility relocations / new business systems
• Install, configure, and maintain business system applications and interfaces to support the business requirements.
• Install, configure, and maintain organization's local and wide area network, including wiring to STERIS standard, in conjunction with other business units, IS teams and external consultants as required.
• Install, configure, and maintain mobile and fixed telephone and voice messaging systems to STERIS standard in conjunction with other business units, IS teams and external consultants as required.
• Install, configure, and maintain servers and workstations to STERIS standard in conjunction with other business units, IS teams and external consultants as required.
• Negotiate and manage vendor contracts for goods/services not supplied by STERIS Corporation.
• Assist database administrators in troubleshooting client/server environments.
• Serve as on-call network administrator on a rotating basis.
• Conduct evaluations of hardware and software relating to business systems requests.
• Approve orders for goods and services.
• Develop and comply with business and financial administration procedures, e.g. ISO 9000, Sarbanes-Oxley.
• Provide immediate notification to corporate teams of incidents e.g. Virus outbreak, LAN/WAN outages. Assist in the troubleshooting and resolution of associated problems.
• Coordinate support of common peripherals, printers, mobile phones, drives, associated software.
• Use of the Service-Desk software, and support of common peripherals, printers, mobile phones, drives, associated software.

Required:

Bachelor's Degree
- Information Technology or equivalent vocational field is required.

• At least 6 years of leadership experience as a supervisor/technical lead managing projects and key initiatives.
• 8 + years full time experience in a systems administration position or equivalent on the job training is required.
• 5 + years of experience in a supervisory role directing IT technical resources or technology projects.
• Proven project management track records.
• 3+ years' experience in system administration of Dell, HP and/or IBM servers required.
• Technical proficiency with most Microsoft server products such as Server, Exchange, SMS and SQL.
• Strong verbal and written communication skills.
• Vendor training in network, server and/or…