Director, AI-Driven Client Services Platform
Job in
Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listed on 2026-07-21
Listing for:
KLDiscovery
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
AI Business & Operations, AI Engineer (Applied/Software)
Job Description & How to Apply Below
KLDiscovery is seeking a Director of Product to own tech enablement for Client Services and Operations. You will lead AI-driven transformations across client workflow orchestration, anomaly detection, and the client portal, delivering real-time visibility, SLA metrics, and improved cycle times.
You will prototype, write specs, build mockups, and ship workflows closely with CS, Ops, and the AI Architect. This is a high-impact, builder role with a focus on delivering measurable business outcomes.
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