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RTLS Support Engineer I: Healthcare & Industrial
Job in
Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listed on 2026-08-07
Listing for:
Traka (Assa Abloy)
Full Time
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
HID Global in Eden Prairie, MN, is seeking a Technical Support Engineer I. You will handle HID RTLS product questions via phone, email, and remote sessions, diagnose issues with location accuracy, connectivity, and device behavior, and document everything in Salesforce while ensuring SLA compliance.
You will support healthcare and industrial RTLS use cases, provide product guidance, and escalate to Engineering when needed. A high school diploma is required with preferred technical studies.
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