Senior Epic Willow Analyst

Job Title: Senior Epic Willow Analyst

Location: Eden Prairie, MN (On-site)

Employment Type: Contract (W2 through Zip Staff — No C2C or 1099)

Zip Staff is seeking a senior Epic Willow Analyst to support application design, development, and maintenance activities for a leading healthcare organization. In this role, you will lead Epic Willow (and related) workflows, supervise team activities, mentor team members, and drive design, build, testing, and support across small-to-medium application projects, including upgrades and significant workflow enhancements.

• Supervise Epic application design, development, and maintenance activities for applications under direct purview.
• Collaborate with end users to design Epic Beacon/Willow workflows and recommend corrective adjustments or enhancements.
• Determine staffing requirements, perform capacity planning, and supervise direct reports to ensure team effectiveness.
• Serve as a mentor, resource, and primary advisor for team members
• Lead all phases (design, build, and testing) of small-to-medium application projects, including Epic software upgrades, adoption of new functionality, and significant integrated workflow enhancements.
• Provide Epic product function expertise for design, build, and testing of assigned modules (including Optime as applicable).
• Collaborate with end users to design and build the Epic system; make corrective configuration changes or enhancements.
• Participate in design and validation sessions; ensure documentation, follow-up, and issue escalation.
• Provide technical and/or clinical consultation, including application configuration; review and evaluate system needs.
• Develop, support, and maintain system design/build documents and other required documentation.
• Perform daily monitoring of applications in production and provide support for incidents (including 24/7 on-call coverage as required).
• Perform in-depth analysis of workflows, data collection, report details, and technical issues associated with Epic software.
• Partner with trainers to develop and maintain application-specific training curriculum and materials.
• Translate business requirements into functional specifications; manage changes, prioritize updates, and test new releases.
• Adhere to organizational standards for system configuration and change control.
• Build strong relationships with end-user communities, customers, and business partners.

• 7+ years combined experience across Healthcare and/or IT domains, with at least 5 years of Epic configuration experience.
• Active / current Epic certification in at least one of the following:
  Willow and/or Beacon.
• Minimum 4 years of Epic experience or a minimum of 7 years direct clinical experience.
• Strong Epic application knowledge to build, test, support, and train on Optime and related workflows.
• Direct healthcare domain knowledge in clinical documentation, surgical workflows, and/or patient flow.
• Proven ability to lead or supervise team activities and mentor others
• Ability to work on-site in Eden Prairie, MN.
• Must be legally authorized to work in the United States without sponsorship now or in the future.

• Demonstrated history of team management (informal or formal), cross-team communication, and leadership skills.
• 2+ years of resource management and/or formal team lead experience.
• Experience with device integration.
• Proficiency with Excel, Visio, PowerPoint, and SharePoint.