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RTLS Support Engineer I - Healthcare & Industrial
Job in
Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listed on 2026-08-22
Listing for:
HID
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
HID is seeking a Technical Support Engineer to deliver high-quality support for HID products via phone, email, and remote sessions in the Eden Prairie, MN area. You will resolve issues, document interactions, and maintain product knowledge across healthcare and industrial RTLS use cases.
You will support escalation to Engineering, ensure SLA compliance, and participate in after-hours rotations for critical incidents while helping customers optimize HID solutions and workflows.
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