Technology Support Specialist

Technology Support Specialist (2 Positions Available)

Location:

Technology

CLASSIFICATION: Class Level 5

RATE OF PAY: $28.51

HOURS PER DAY: 8

START & ENDING TIME: 7:30 AM - 4:00 PM

WORKING DAYS PER YEAR: 260

EDUCATION/CERTIFICATION:

• High school diploma or equivalent.
• Associate's or Bachelor's Degree in a computer related field, preferred.

QUALIFICATIONS:

• One or more year's experience with Windows, MAC, Chrome, and mobile device support.
• Effective oral and written communication.
• Ability to provide outstanding customer service.
• Ability to work well in a team environment
• Ability to focus on resolution support.
• Ability to document incident details.
• Understanding of current IT environments
• Ability to understand key systems and technologies associated with this position.
• Ability to document incident details including configuration changes.
• Experience installing, configuring, troubleshooting and resolving problems with PC, Chrome, and MAC operating systems.
• Experience installing, configuring, troubleshooting and resolving problems with iPads.
• Ability to understand incident and problem management activities.
• Ability to understand service desk activities.
• Ability to understand configuration management procedures.

TESTING

REQUIRED:

To be determined

ANTICIPATED

START DATE:

September 11th, 2026

APPLICATIONS PREFERRED BY: ASAP

Position will remain open until filled.

Equal Opportunity Employer

Eden Prairie Public Schools is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable Equal Opportunity laws, directives and regulations of Federal, State and Local governing bodies or agencies. Eden Prairie Public Schools does not discriminate against any employee or applicant on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, membership or activity in a local commission, disability, sexual orientation or age.