Principal Technology Product & Program Manager

Principal Technology Product & Program Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Principal Technology Product & Program Manager, you will lead large-scale technology, data, analytics, and AI-enabled transformation initiatives that drive measurable business outcomes across healthcare operations and digital platforms. You will be responsible for defining strategy, building roadmaps, managing cross-functional execution, and ensuring successful delivery of complex programs from concept through implementation.

In this role, you will partner with business leaders, product teams, architects, engineers, data scientists, and operations teams to deliver innovative solutions that improve efficiency, enable growth, and enhance customer experiences. Success requires strong product and program leadership, executive stakeholder management, and the ability to translate business strategy into results.

You'll enjoy the flexibility to telecommute
* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery
• Define product and program roadmaps, delivery plans, success metrics, budgets, and resource strategies
• Partner with business, product, engineering, architecture, and operations teams to deliver scalable technology solutions
• Manage program financials, business cases, forecasting, vendor relationships, and executive reporting
• Drive requirements gathering, stakeholder alignment, prioritization, and delivery planning
• Oversee program execution, dependency management, release planning, and operational readiness
• Partner with technology and governance teams to ensure solutions meet security, compliance, and operational standards
• Collaborate with AI, data science, and engineering teams to deliver AI-enabled business capabilities and solutions
• Lead organizational change management and technology adoption efforts to maximize business value
• Mentor cross-functional teams and foster a culture of collaboration, accountability, and continuous improvement

Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Healthcare Administration, or a related field
• 10+ years of experience leading enterprise technology, product, program management, digital transformation, data, or analytics initiatives
• 5+ years of experience managing large-scale technology, digital products, platform modernization, analytics, or AI-enabled business programs
• 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
• 3+ years of experience managing budgets, resource planning, forecasting, vendor relationships, and executive communications
• 3+ years of experience delivering complex cross-functional initiatives involving product, engineering, architecture, operations, and business stakeholders
• 3+ years of experience developing roadmaps, business cases, governance processes, and execution plans
• 2+ years of experience partnering with engineering, architecture, data, and AI teams to deliver technology solutions

Preferred Qualifications:

• Master's degree in Business Administration, Computer Science, Engineering, Data Science, or related field
• Experience supporting healthcare, payer, Medicare, Medicaid, DSNP, healthcare analytics, or regulated industries
• Experience using Jira, Azure Dev Ops, Confluence, or similar delivery management tools
• Experience delivering programs involving analytics, automation, machine learning, or Generative AI capabilities
• Familiarity with cloud platforms such as Azure or AWS and modern data platforms
• PMP, PgMP, PMI-ACP, SAFe, Scrum Master, Product Owner, or related certifications
• Strong executive presence with the ability to influence decisions across business and technology organizations
• Strong stakeholder management, business analysis, communication, and problem-solving skills
• Demonstrated success leading technology adoption, organizational change, and business transformation initiatives

Pay is based on several factors including but not limited to…