IT-Sr Proj Mgr II​/PRM

IT Project Manager Senior

Projects the candidate will be working on:

• Major Email Security project in the End User Technology space.
• Candidate may also assist in project management activities for legacy tools as needed and assist in other End User Technology projects

Ideal Background:

• Experience as an IT project manager in a larger organization would be ideal along with experience with hardware / software implementation projects to include Email security projects. Knowledge of security concepts such as DLP, Phishing and Brand Protection

Experience:

• A preferred candidate will have extensive experience working in a project management role supporting technical and software implementation projects around email security

Top Requirements:

• Drive the implementation of new email security tools and processes in the End User Technology space:
  Managing Scope, Schedule and Cost
• Manage and track the rollout and migration of various End User Technology tools across the UHG user base
• Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.

Team and Team size:

• 1-2 managers, 1 PM, 10-15 technical resources with mix of Optum staff from multiple teams and contract resources.

Responsibilities:

• Drive the implementation of software upgrades in the End User Technology space:
  Managing Scope, Schedule and Cost
• Manage and track the rollout and migration of End User Technology tools across the UHG user base
• Use data, experience and client interactions to identify pain points, best practices and detailed recommendations
• Create and manage measurement systems to track adoption, utilization and proficiency of individual changes
• Identify resistance and performance gaps, work to develop and implement corrective actions
• Work with project teams to integrate change management activities into the overall project plan
• Create a technology adoption strategy to include calendar, agendas, target audience, content
• Demo software and solutions
• Create and facilitate Champion Programs
• Create a communication plan to support the Training plan and overall deployment/transition
• Perform train-the-trainer, Support Desk, and end user training sessions

Skills &

Competencies:

• Strong working knowledge of IT software and hardware upgrade methodologies
• Experience and knowledge of change management principles and methodologies
• Strong business acumen and awareness of business trends
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Proven track record in adaptability, teamwork, problem solving, coaching, group process facilitation, influence, strategic thinking, planning, leadership and change management
• Adept at in-person as well as virtual training

Education & Professional

Experience:

• Minimum of 10 years of experience in roles focused in any of the following: change management, process management, systems/solution delivery, or business strategy
• 7+ years of experience as part of projects from requirements gathering and analysis, through deployment and testing through to transition and training.
• Proven success supporting business change in small, mid-size and large organizations

Interview Process:

• How many rounds? 1-2
• b. Video vs. phone? Likely phone with video if warranted