Quality Manager

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.

Based in Eden Prairie, Minnesota, the Quality Manager will perform essential job functions under the direction of the General Manager. The Quality Manager is responsible for ensuring that products/materials/services supplied to customers meet contractual requirements and procedures. This position is also responsible for ensuring a quality program is implemented and maintained, allowing for a consistent quality standard to be upheld. The role has the organizational freedom to identify problems related to quality, initiate corrective action, or stop any work or activity that violates established quality standards.

• Implement and maintain a documented quality program that meets customer requirements and corporate standards.
• Direct and supervise the work of the quality department employees.
• Provide procedures, as required, to support quality department objectives.
• Provide training to individuals whose work affects quality issues in the requirements of the BMS.
• Review customer proposals, requests for quotations, and/or purchase orders, including changes, to determine quality requirements and ensure their input into internal planning.
• Establish and maintain relations with customer representatives in quality-related activities, including source inspection, audits, and process surveys.
• Interface with other departments to provide assistance, resolve problems, and monitor work affecting quality.
• Perform activities defined in the BMS responsibility matrix.
• Monitor and audit responsibilities defined in the responsibility matrix.
• Ensure conformance to quality program requirements through external/internal audits, corrective action program, and qualification of associates through testing and training.
• Maintain supplier qualification to ensure their ability to perform work meeting quality standards and obtain process approvals.
• Act as a member of the management team and perform other duties as directed by the General Manager.
• Practice and promote safety and good housekeeping.
• Work in a manner consistent with the EMS.
• Follow directions, interact effectively with co‑workers, understand and follow rules and procedures, and accept constructive criticism.
• Handle compensation information of other employees or applicants with confidentiality.
• Handle proprietary and third‑party information necessary to the business with ethical and professional conduct.

• This position requires ITAR compliance: candidates must be U.S. Citizens or Permanent Resident cardholders.
• Metallurgy or Materials Science degree required.
• Experience with commercial heat treatment of automotive alloys (steel, aluminum, titanium, nickel, brass, copper, etc.).
• Minimum of 3 years department management and 2 years direct supervisory experience.
• Demonstrated ability to read, write, and communicate in English to interface with management and all levels, both in‑house and at the customer’s place of business.
• Ability to make written recommendations for improving Quality Assurance Systems and Procedures.
• Familiarity with commercial (AMS, ASTM), automotive specifications, ISO, AS, QS, and TS quality systems.
• Willingness to obtain Six Sigma Green Belt.
• Understanding and working knowledge of PPAP processes.
• Ability to read and interpret blueprints, specifications, and purchase orders.
• Detail‑oriented and able to meet deadlines.
• Knowledge and hands‑on experience of computer applications, including Microsoft Office and databases.
• Experience or willingness to learn lean and sustainability principles.

• Must be able to work in a standing position for extended periods of time in an industrial environment.
• Ability to bend, pull, stoop, and reach to perform functions.
• Ability to lift up to 35 lbs.
• Potential exposure to heat, fumes, noise, and humidity.
• Cognitive and mental capacity to perform essential job functions.
• Effective oral and written communication.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.

Bodycote has a longstanding commitment to provide a safe, quality‑oriented, and productive work environment. All applicants in the United States who receive a conditional offer of employment must undergo a drug screen before employment begins.

Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.